Going downhill - Anonymous employee T-Mobile Employee Review

1.0
Jul 1, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits Good career advancement opportunity Very LGBT+ friendly Good collaborative culture

Cons

Internal communication/transparency sucks Execs don't care about the little guy Broken promises and trust from mgmt Understaffed in many lines of business so frontline customer care is stretched thin and overworked

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5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

great benefits, great compensation, nice work life

Cons

none, sometimes sales pressure but normal

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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