don't think you have what it takes to get promoted - Sales Representative T-Mobile Employee Review

3.0
Apr 18, 2010
Recommend
CEO approval
Business Outlook

Pros

benefits are awesome!! store managers are generally great.

Cons

Upper management has no concern for you or your mental health; I've had many experiences hearing empty promises, horrible feedback, double standards, ignoring the issue/reasoning, and managers making stories up about unrelated personal things. Unfortunately, it's all about who you know, and not what you know, your education level, seniority, or experience. People are put in situations with more responsibilities and less pay. Also, hiring management from OUTSIDE the company..and having seasoned reps train them...or have a rep fill in when interviewing for a position they've applied for...wrong.

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Always changing atmosphere no day is the same

Cons

Depending on leadership not a lot of recognition

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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