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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      Not all bad, but not good by a long shot - Technical Support Specialist T-Mobile Employee Review

      2.0
      Jan 15, 2011
      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Good benefits PTO is accrued at a good rate

      Cons

      Slow, frequently down systems Complete lack of training for certain positions Frequently changing metrics make it difficult to be in good standing sometimes Awful human resources department Retaliation

      Explore other reviews about T-Mobile

      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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