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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      never ending layoffs since merger with Sprint - Customer Experience Manager T-Mobile Employee Review

      2.0
      Nov 28, 2023
      Customer experience manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and Competitive pay Many great people from management down to front line reps

      Cons

      never ending re-orgs and layoffs since 2020 merger with Sprint (been apprx 2 a year) "Employee first" culture the Senior Lead Team/Executives preach does not match their actions. An unbelievable amount of employee talent has been laid-off over last 3 years, regardless to performance, contributions, work ethic. C-suite just sees non-executive level employees as cogs Poor work/life balance

      Explore other reviews about T-Mobile

      5.0
      Jul 3, 2026
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great compensation, nice work life

      Cons

      none, sometimes sales pressure but normal

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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