Fun Company to work for. - Customer Service Representative (CSR) T-Mobile Employee Review

3.0
Apr 20, 2025
Recommend
CEO approval
Business Outlook

Pros

The only pro is that the powers that be try to make the environment fun.

Cons

Lots. Jobs is stressful. Low Pay. Weird catty environment. It's definitely about who you know, not about what you know. Ridiculous and unrealistic metrics.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The Culture & the people

Cons

AE and Upper management Turnover

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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