Good for some people, not everyone. - Customer Service Representative TD Employee Review

5.0
Dec 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Very flexible with scheduling, since they are open 7 days a week. Very understanding as to what your career goal is. Paid Time Off, great benefits.

Cons

Too much customer driven, they will fire you or suspend you on the spot if you mess up, regardless of the circumstances of the situation. Customers, are like gods for them, even when they are wrong. they are right. Sales commission is the worst in the history of commission. Open seven days, which means you will be working a lot of weekends. Do not pay enough, ask for too much in return of paying you almost nothing. Pay for TD brand garbage, such as pens, lollipops, crayons, bubbles, coloring books, rather than increasing the employee pay.

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5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, interesting work, responsibilities given to junior employees, mostly low egos

Cons

Work / life balance (although somewhat unavoidable in this industry)

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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