Some kind of weird corporate alphabet soup - Customer Service Representative TD Employee Review

1.0
Sep 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Has benefits - see also cons Steer clear and save your sanity!

Cons

Benefits keep shrinking and costing more - pay raises stuck on 2% maximum no matter how productive your are. The more business you create the richer the bonus to your bosses. Bonuses to employees are tied to secret shopper comments - you hit your sales goal but suffer because some customer didn't like all the fees the bank charges. No set work schedules except for managers who almost never work a weekend, open, or close. You may work a 10 hour day one day and 5 hours the next - or work till 7 or 8PM and have to come to work the next day at 7:15AM the next morning. Check out all the class action suits filed against the company and all the times the company was forced to payout - speaks volumes about their disregard for employees and customers.

Explore other reviews about TD

5.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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