Benefits and pay are fantastic. Internal promotions and job prospects are extremely poor. - Individual Consultant (Inbound ) TIAA Employee Review

3.0
Sep 29, 2011
Recommend
CEO approval
Business Outlook

Pros

The people and lower/mid-level management were great. The benefits, pay and time off were great.

Cons

Even though you have tons of time off, whether you can schedule it is a constant worry. Time off is basically a round-robin system that favors no one and ultimately benefits no one. Constant required overtime and half hour lunches. Internal job prospects are few and far between. Lack of recognition for top performers. The fact that they won't sponser a series 7 for every client facing employee is a disservice and major flaw. Management says that the call centers are the best place to hire internally from, yet they seldom do.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities for growth and supporting management

Cons

There is nothing to love about TIAA!

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting salary and benefits package.

Cons

The longer you’re there, the more of an expectation that you work more for the same or less income. Producers find it hard to justify staying when leadership keeps moving the goal posts on how to increase income. No rhyme or reason as to how they decide “promotions.” One advisor might have one good year and get promoted over an advisor that produces year in and year out. They fail to share revenue because they’d have a hard time justifying the income level compared to outside advisors with a fraction of the book size. They claim and depend on brand recognition to justify a capped income but fail, or just won’t admit that is why they keep losing their top talent. Operations is a nightmare that I can’t even begin to describe. When I share the processes that have been in place for over a decade, colleagues in the industry shake their head and laugh. They can’t believe we earn and keep business. The saying while I was there was “the biggest threat we face is that TIAA clients start to explore their options outside of TIAA.”

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