Very nice compensation and benefits but work fulfillment is lacking - Senior Business Analyst TIAA Employee Review

3.0
Feb 25, 2009
Recommend
CEO approval
Business Outlook

Pros

- The level of compensation and benefits is very good. - The facility and work environment is excellent. - The company provides many amenities on site such as multiple very nice eating facilities, convenience store, coffee shop etc. - On site medical care including free examinations, flu shots etc. - The company has been in business 90 years, dominates its market and is very stable. - The company has top credit ratings from all agencies and is highly regarded by its customers

Cons

- The culture is VERY political and bureaucratic - The management style is very reactive. Rather than establish policies and procedures that avoid issues they let them occur and then have major emergency efforts to resolve them - There is a vast communication vacuum between management and those who actually get the work done. - There are way too many employees in the managment hierarchy for the total number of employees - The management structure is very hierarchical - The company has frequent management reorganizations

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture, benefits, PTO, flexible, career growth potential

Cons

Must be in a hub for significant career growth

2.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starting salary and benefits package.

Cons

The longer you’re there, the more of an expectation that you work more for the same or less income. Producers find it hard to justify staying when leadership keeps moving the goal posts on how to increase income. No rhyme or reason as to how they decide “promotions.” One advisor might have one good year and get promoted over an advisor that produces year in and year out. They fail to share revenue because they’d have a hard time justifying the income level compared to outside advisors with a fraction of the book size. They claim and depend on brand recognition to justify a capped income but fail, or just won’t admit that is why they keep losing their top talent. Operations is a nightmare that I can’t even begin to describe. When I share the processes that have been in place for over a decade, colleagues in the industry shake their head and laugh. They can’t believe we earn and keep business. The saying while I was there was “the biggest threat we face is that TIAA clients start to explore their options outside of TIAA.”

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