Used to be great - Anonymous employee Tacit Knowledge Employee Review

There is a big emphasis on work culture

There aren’t really many cons

Once had a highly regarded reputation in the eComm/CMS space. I worked with some of the most talented engineers and delivery professionals in my career, many of which I've stayed close friends with.

Once the Newgistics merger went into full force, the culture went south. HQ in Austin was absolutely clueless on how to maintain good culture with highly skilled knowledge workers in San Francisco. Benefits were cut, upward mobility was virtually nonexistent, and there was a mass exodus of top notch leadership. The managers that remained or were brought in were absurdly incompetent and sometimes unethical. It caused a steady outflow of top talent to where the great culture that once thrived became virtually unrecognizable. The sales pipeline was once overflowing and then it dried up. HR was the worst I've ever seen in any company. When they cut our benefits, they had an entire year to communicate the change, yet they waited until just before benefits enrollment. They were also very poor at time keeping, many times making mistakes in payroll and vacation accrual.