Great team and flexibility, but pay leads to burnout - Customer Service Agent Terminix Employee Review

3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, flexible schedules, open communication

Cons

The pay is low but weekly but you’re going to burn out fast. Back to back calls every 6 seconds

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Terminix Response
1mo
Thank you for sharing your feedback. We understand that our colleagues have demanding jobs providing vital services to our customers, especially during our busy seasons. We appreciate the dedication you provided as a member of our team and hope you’ll consider sharing additional feedback with us through myhr@terminix.com.

Explore other reviews about Terminix

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Take home work truck and okay benefits.

Cons

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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