Terminix Reviews | Glassdoor

Terminix Reviews

Updated July 25, 2017
596 reviews

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2.4
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Robert Gillette
221 Ratings

596 Employee Reviews

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Pros
  • Sales reps, receive company car, gas card , ipad (in 35 reviews)

  • Company provide you a car and gas card (in 16 reviews)

Cons
  • There is also no work/life balance (in 30 reviews)

  • They work you extremely long hours (in 42 reviews)

More Pros and Cons

  1. "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Macon, GA
    Current Employee - Branch Manager in Macon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time (More than 10 years)

    Pros

    Can run our business, truck for use, great Team

    Cons

    Lot of hours, calls, emails

    Advice to Management

    Your going to have problems anywhere, learn the job well and build a career


  2. "Hard work wins here. You get out whatever your willing to put into your career here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial PCT in Ontario, CA
    Current Employee - Commercial PCT in Ontario, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Terminix full-time (More than a year)

    Pros

    Company vehicle and gas card. Good benefits (medical,dental,vision) 401k w/ company matching. Paid vacation, sick and personal time off. "Almost"Recession proof industry (commercial branches) bonuses and incentives. Solid training and knowledgeable management (if you get the right managers) Seriously love my job and career field as a Commercial Technician!

    Cons

    Communication sucks at times but has improved.
    Long hours (not necessarily in a bad way)
    Hard to get time off during summer.

    Advice to Management

    There is always room for improvement for everyone from management to the techs but I am lucky to be in a good branch with pretty solid management

  3. "Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Manager
    Current Employee - Service Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Terminix full-time (More than 3 years)

    Pros

    The job is very rewarding when the management team is on the same page.

    Cons

    The team morale and dynamic is fragile and can be directly affected by management.

    Advice to Management

    Work together and make sure you are on the same team. It is important to create a trusting team environment.


  4. Helpful (3)

    "Bug Business is good business!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Sales Representative in Orlando, FL
    Current Employee - Commercial Sales Representative in Orlando, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Terminix full-time (More than 10 years)

    Pros

    Big and stable company. Sales reps, receive company car, gas card , ipad. Industry is recession proof ( almost ) . Commercial Sales only way to go! Better hours!! Good work home life balance!! Not a bad job , just have to focus on the good!

    Cons

    Lots of competition within your own company. Beyond local management no one really cares who sells what. Your competition is everywhere from small time companies, to large companies, your own tech's and residential side of business. Also it is a turn and burn sale. No real residual. Hard to find verticals other than hotels (w/ bed bug ) that can provide residual sales. You must follow up on everything as lots of management will drop the ball on your deals. Makes it challenging to follow through for your customers.

    Advice to Management

    Work on protecting the back door as it seems that is where the issues are in the company. Stop paying techs to sell. Pay them to service!!!


  5. "Good Pay - To ManyHours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pest Control Technician in Sacramento, CA
    Former Employee - Pest Control Technician in Sacramento, CA

    I worked at Terminix full-time (More than a year)

    Pros

    Money was good . Training was good. Reviews weekly and monthly I came to appreciate.

    Cons

    To many hours - 10-12 hour days all summer long.
    No company provided Rain Gear,

    Advice to Management

    hire enough techs so you dont burn out them out


  6. Helpful (1)

    "Work you to death"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Sacramento, CA
    Former Employee - Technician in Sacramento, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Terminix full-time (More than a year)

    Pros

    Company car and gas card. Not much more to think of than that. Other than advancement possibilites within the company

    Cons

    They work you extremely long hours. They tell you 10-12 jobs a day and 1-2 weekends a month. Once you get going it's 18-22 jobs a day, huge territory, they add things to your schedule last minute and they want you to work sun up until sun down on salary. As well as 3-4 Saturday's a month, not 1-2.

    Advice to Management

    Care about your employees and the workload you expect from them, especially when it's 107 outside! Don't make promises and then add more weekends and keep saying it'll change, you'll have more people stay with the company


  7. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Inspector in Apex, MO
    Current Employee - Sales Inspector in Apex, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Terminix full-time (More than a year)

    Pros

    Work on your own company car and gas card work phone tablet. Leads provided to fill up your day no door k ocking

    Cons

    Long hours ok health insurance

  8. "Great people to work with. Company changes very fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Oklahoma City, OK
    Former Employee - Manager in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Terminix full-time (More than 3 years)

    Pros

    Great team of people to work with. Good benefits.

    Cons

    Executive leadership changes constantly and processes aren't communicated effectively. Aggressive management.

    Advice to Management

    Integrate corporate and branch communication.


  9. Helpful (4)

    "Outside sales professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OSP in Atlanta, GA
    Current Employee - OSP in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Terminix (More than 3 years)

    Pros

    Company car, gas card, most weekends off.

    Cons

    Friends of the manager get all the inbound leads they also get to pick and choose which creative leads they want. Pay scale.

    Advice to Management

    Change the pay scale.


  10. "Need Improvements"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Terminix full-time

    Pros

    Non Call Center Position but still too much micromanaging.

    Cons

    Incompetent Supervisor, Boring/Repetitive Work, Low Pay.

    Advice to Management

    Better Communication and Training needed


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