Terminix Reviews | Glassdoor

Terminix Reviews

Updated November 12, 2018
742 reviews

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2.4
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Terminix CEO Nikhil (Nik) Varty
Nikhil (Nik) Varty
53 Ratings

742 Employee Reviews

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Pros
  • "Sales reps, receive company car, gas card , ipad" (in 49 reviews)

  • "Company provide you a car and gas card" (in 21 reviews)

Cons
More Pros and Cons

  1. "First class organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Product Development in Memphis, TN
    Current Employee - Director of Product Development in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time (Less than a year)

    Pros

    I recently join Terminix and I am very impressed with the organization. My experience so far has been first class. Service Master has invested in a new state of the art facility in the middle of downtown Memphis. You often find senior management interacting with employees at all levels of the organization, which sends a positive message. People are very helpful and friendly. I would recommend Service Master and Terminix to my friends and past colleagues.

    Cons

    No obvious cons at this point in my employment.


  2. "Ex-employee who worked for the company for 4 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Orange Park, FL
    Current Employee - Sales Associate in Orange Park, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time (More than 3 years)

    Pros

    Great place to work but management has no clue or Direction due to the fact that there is no training for management

    Cons

    Company would not be going out of business

    Advice to Management

    Need training

  3. "pest technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Terminix full-time

    Pros

    Best paying pest company out there

    Cons

    way to many hours during the summer

    Advice to Management

    reduce your overworked employee hours


  4. "Cedar Point of the Pest Control world"

    StarStarStarStarStar
    Former Employee - Pest Control Technician
    Former Employee - Pest Control Technician
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Terminix full-time (More than a year)

    Pros

    Company Vehicle, Medical, Gas Card,

    Cons

    Long hours, high deductibles for medical, no home life, rude costumers, have to buy own products for job

    Advice to Management

    Hire more employees to spread out workflow, listen to employees


  5. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Terminix full-time

    Pros

    Flexible work hours
    Field based

    Cons

    Long days
    Constant Upper management changes


  6. "osp"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time

    Pros

    great company own schedule

    Cons

    base salary is too low

    Advice to Management

    change base


  7. Helpful (4)

    "Don't do it."

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Service Manager in Los Angeles, CA
    Current Employee - Service Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Terminix full-time (More than a year)

    Pros

    Company truck. Descent pay, but with the hours worked your pay is actually about 11.00 per hour. 10-12 hours per day.

    Cons

    No training, zero support from upper management , you are told that you need to work on numbers but do not give you any training on computers or how to do your job, they also hire people with zero experience in pest control but have them manage techs. Very long hours with no balance of family time and work. You will be on call every 2 weeks depending on how big your office is. They say one thing and practice another . THEY DO NOT HAVE YOUR BACK.

    Advice to Management

    GO BACK TO PEST CONTROL AND TREATING YOUR EMPLOYEES RIGHT!

  8. Helpful (4)

    "If looking at outside sales..Get ready to be a SLAVE!!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Terminix full-time

    Pros

    Car, phone, and gass paid for by the company. Pay plan is not too bad but your commission depends on a lot of factors other than just making the sale.

    Cons

    You are expected to work Monday through Saturday from 8 am to at least 7pm ( meaning you leave your house at 7 am to be at your first appointment/meeting by 8 am and most days you will not be home until 9pm). They don't allow you to take Saturdays off AT ALL and they also expect you to do meetings,call sessions,and door knocking. You will have a management team that are far from qualified and that makes you responsible to figure everything out on your own. The new pay plan is good enough except that most of the time the techs can't even get the job done. Also get ready to inspect,propose,charge, schedule, and be the customer service representative while trying to make your appointments at the same time.
    Needless to say that I'm leaving this Slave driving company before I kill myself driving at night and utterly exhausted as the employee's safety is not important to them compared to getting a sale.

    Advice to Management

    Keep a closer eye on the schedules for the osps as they are exhausted and still driving over 12 sometimes 14 hrs a day 6 days a week which is NOT safe!!!

     Make sure that you hire qualified people for management positions that will provide support and encouragement to the techs and osps.
    Marketing needs to be more present and tools more available for the branches.

    This will help you reduce the 97% turnover rate you currently have.


  9. Helpful (1)

    "Branch Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Terminix full-time

    Pros

    Company vehicle
    Compensation
    Decent work hours

    Cons

    Untrustworthy company
    Top down yelling
    Horrible culture

    Advice to Management

    -


  10. Helpful (2)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Houston, TX
    Current Employee - Sales Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Terminix full-time (More than 3 years)

    Pros

    None that I can think of

    Cons

    High pressure sales to force customers to finance thru Terminix

    Advice to Management

    Respect your employees and listen to them. You might learn a thing or two


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