Terminix Reviews | Glassdoor

Terminix Reviews

Updated April 18, 2018
690 reviews

Filter

Filter

Full-timePart-time

2.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Terminix CEO Nikhil (Nik) Varty
Nikhil (Nik) Varty
30 Ratings

690 Employee Reviews

Sort: PopularRatingDate

Pros
  • Sales reps, receive company car, gas card , ipad (in 47 reviews)

  • Good benefits, Good pay for the hard worker (in 29 reviews)

Cons
  • Work life balance deserve s a score of a negative 2 (in 34 reviews)

  • Long hours, typical day starts at 7 am and goes until 7 pm (in 50 reviews)

More Pros and Cons

  1. "Growth opportunities for hard workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Memphis, TN
    Current Employee - Customer Service in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Terminix full-time (More than 5 years)

    Pros

    Growth opportunities, family feel within the team, working hard towards better future

    Cons

    Need to work on technology


  2. "Persistent Leadership Personnel Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - N/A in Memphis, TN
    Current Employee - N/A in Memphis, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Terminix full-time (More than 10 years)

    Pros

    Front-line associates dedicated to serving customers.

    Cons

    Too much top-level turnover leads to uncertainty.

  3. "Branch Manager II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in San Antonio, TX
    Current Employee - Branch Manager in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Terminix full-time (More than 3 years)

    Pros

    Always moving, see people grow.

    Cons

    Sometimes long hours. Outdated computer systems.


  4. "Commercial Sales Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSP
    Former Employee - CSP
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Terminix full-time (More than a year)

    Pros

    Time management is great
    Good work/life balance

    Cons

    Poor management skills
    Poor communication skills

    Advice to Management

    Improve communication


  5. Helpful (3)

    "Dishonest, misleading, ignorant management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Laguna Hills, CA
    Former Employee - Outside Sales Representative in Laguna Hills, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Terminix full-time (Less than a year)

    Pros

    Benefits.
    Car and gas card.
    iPad and iPhone.
    Paid 3 months training (not a good training) but at least it’s paid.

    Cons

    You need to make $20k in Sales before you start earning commission but that’s not the actual problem, the actual problem is the management would not allow you to touch the good leads because you’re still new and they want the most senior employees to take them do the branch numbers would look good, they would not give you a chance to prove yourself unless you generate your own leads which would not put you passed the $20k sales in one month which means no commission will be paid!

    Advice to Management

    Be fair and give everyone their territory leads, don’t play the system and cost the company more money to hire new people every few months. 4 new hires quite after 6 months while I’m there.


  6. "Great Company with Long Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pest Control Technician in New Bern, NC
    Current Employee - Pest Control Technician in New Bern, NC
    Neutral Outlook

    I have been working at Terminix full-time (More than 3 years)

    Pros

    My manager in the NB office is fantastic, he really makes the work enjoyable and a family atmosphere

    Cons

    Long hours, typical day starts at 7 am and goes until 7 pm. Not paid hourly but by job performed


  7. "retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Terminix full-time

    Pros

    opportunities available, quick raises, and proffesional enviroment

    Cons

    none. keep doing what your doing

  8. Helpful (1)

    "Pest management professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pest Management Professional in Dallas, TX
    Former Employee - Pest Management Professional in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Terminix full-time (More than 10 years)

    Pros

    Always plenty of work available to make production money

    Cons

    It's very stressful to try and take time off vacation because you're expected to complete all your work before you go or after you come back therefore you going to need another vacation after the vacation.


  9. Helpful (6)

    "If your in Plano keep looking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Plano, TX
    Former Employee - Technician in Plano, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Terminix full-time (More than a year)

    Pros

    Insurance, 401K, take vehicle home.

    Cons

    Vehicle is GPS, if you stop at the store on your way home you find your self in hot water. Management is non existing at local level, they are in place with no real power or authority other than to write people up and push the garbage from the top to the bottom. Long and thankless days i.e. 10 to 14 hours Spring to Fall. Bean Counters are constantly changing pay plan and incentives. You get hard charge backs on customers that are not yours and or that you never serviced, WATCH YOUR PAY! Management is not to be trusted. Expected to work for free as you are on a production schedule, clarification: once your route is done and you are at home with the family, you are required to call your customers and take on line required classes during your down time. Management is constantly tracking your GPS and rolling up on you, they will sit down the road and observe you and even film you, leading to stress. The schedules are such that it is impossible to hit your TOTD "True On Time Delivery" thus a write up situation i.e. FOUR service calls in a 2 hour window traffic and road conditions be damned. Way to much paperwork, computer work to perform a quality service on 4 homes in a 2 hour window. They expect professional technicians to also sell and turn in leads, if I wanted to be a sale person I would have become an OSP. Way to many meetings to the point of it becomes punishment. If your performance score is low i.e. on sales or TOTD you are required to sit in on garbage classes starting at 7:00am in the morning and lasting to only god knows when and then be expected to make it to your first stop by 8:00am, trust me some of the garbage they spew can last till 8:00am. Management is the worst of the worst, not really managers but turd shovels. Google Terminix lawsuits, Terminix reviews TURN OVER IS HIGH

    Advice to Management

    Take time to take some management courses. Also record yourselves and than listen back at how stupid you sound.


  10. Helpful (1)

    "Good, BUT you're still a pawn."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Technician in Ontario, CA
    Former Employee - Field Service Technician in Ontario, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Terminix full-time (More than 3 years)

    Pros

    I liked the structure, how pay is handled, online learning, and available sources for further education. Dental, health and Vision benefits. 401k. Stock options.

    Cons

    Money is everything. Management just makes you feel like a pawn. I felt like being one of the very few female employees that its harder to get a route or a decent route, I was never taken serious even though I completed everything before the deadlines and did very well with sales. Also, the national accounts cancellation policy is terrible. Technicians get the deduction hit even when the cancellation has nothing to do with the tech, really unfair.

    Advice to Management

    Do not micro manage. added pressure to finish a route that one has been in charge of, doesn't need the scrutiny especially if the work is always completed in months prior.


Showing 690 of 694 reviews
Reset Filters