Terminix Reviews

Pros

Remote position base pay plus commission. Company provides training and equipment. Very lucrative opportunity.

Cons

Training should be a longer amount of time. But love the teamwork and unity they provide.

Pros

Excellent pay and many opportunities to make extra money. This company is not for those who want a job, but for those who are looking for a career. One of the best companies to work for in the pest management industry. You start with 2 weeks vacation from day one.

Cons

Have to work 2 Saturdays every month.

Pros

You get to work remotely

Cons

Their training is a joke. It is 2 hours of youtube videos and then someone nervously speeding through a vague explanation of often times outdated protocol. The resources they provide for you to lean on during "time between calls" are also often outdated. So far none of my managers have had the wherewithal to discuss nuances of the job or update the resources we are supposed to follow.

Pros

The company culture has been great, great career growth opportunities.

Cons

The company values have recently shifted due to a merger/acquisition.

Pros

Fun job being out in the field being one on one with clients and helping solve their problems

Cons

Time needed to be invested be very successful. Crawling under homes and through attics.

Pros

Good work-life balance. No micro-management Decent work load. Good training Management has your back and will defend you against clients.

Cons

Pay should be a little higher for this role.

Pros

The Manager Dan is an awesome dude. He is probably the best branch manager in the entire company. You do get a company car and gas card. the benefits are affordable. OTE is very lucrative. Independent work environment

Cons

Very long hours in the car. Have to go up into peoples attics. Have to look in private areas of peoples homes. Sometimes getting work done on certain homes is a pain and have to walk away sometimes. Have to talk about and be around bugs constantly. Sometimes they end up in your car or you bring them home

Pros

Decent health benefits and flexible spending account plans Employer contributions Weekly pay

Cons

I really wanted to like this job…. But Where do I begin? Working remotely at Terminix is a nightmare. Their systems are from the 80’s, once you are finished training and have questions, don’t think about asking your supervisor- they won’t answer or help you unless it benefits them. The commission is a joke, as they do not give you what you have earned, and there are limited opportunities to make sales, as almost all incoming calls are complaints where you get cussed and screamed at, so there’s that. Supposedly, they do give gift cards if you win a sales competition one day, but you will not actually receive them. I won 3 gift cards within the last 4 months, and I haven’t even received one of them. If you need reasonable accommodations and submit your paperwork, it gets approved, they still do not enter or acknowledge them. My request was approved 2 months ago, and still nothing. IF YOU HAVE TO USE THE RESTROOM, you will be penalized if it is not on your schedule for the day. Expect your supervisor to message you should your restroom break be longer than they’d like (micromanaging). HR complaints do nothing, as they will not help you and try to push you off to the next person. Good luck getting anything rectified if there is an issue. The only perk about this job is no commute, and the benefits. But, I would gladly go back to my in-office job because the job is not worth it. You get $17/hr to be degraded everyday by unsatisfied customers, and harassed by managers who want nothing to do with you and will not help you unless it directly affects them. UPWARDS MOVEMENT = ZERO You are just a number. Don’t expect growth unless you are “in” with your supervisors. If you make friends with them somehow, you will have a greater chance for some sort of move. They rip off customers every single day, and we have to play along otherwise there are consequences. Your conscience will not be okay after listening to elderly people cry on the phone after being taken advantage of by outside sales person, and no longer being able to pay their bills (meanwhile they’re living off of their social security). Yet, we can’t do anything to help them. Disgusting.

Pros

They send you the equipment you will need and you have a good trainer.

Cons

Every car seems to be a dumpster fire. Techs didn’t show up or people weren’t called back when they were supposed to be. Everything is compliant and everyone is angry.

Pros

Good pay and scheduling for weekdays

Cons

Have to deal with a lot of angry callers for techs not showing up.