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      Terminix

      Engaged Employer

      Terminix reviews

      run - Customer Service Representative (CSR) Terminix Employee Review

      2.0
      Mar 17, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home, hours, nonchalant attitude

      Cons

      They only teach the bare minimum and then you fend for yourself after, the techs don't do their jobs so it falls on the CSR and then they expect you to upscale when they can't even do what they are already being paid for

      avatar
      Terminix Response
      2y
      Thank you for sharing your feedback; promoting our values-based culture and working with colleagues to consistently enhance their experience is important to us. We hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.

      Explore other reviews about Terminix

      5.0
      May 25, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weekly pay is great I think

      Cons

      I’m not too sure about it.

      2.0
      Jun 26, 2026
      Pest control technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Take home work truck and okay benefits.

      Cons

      we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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