My honest opinion of the work life with Terminix - Customer Service Representative (CSR) Terminix Employee Review

3.0
May 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, great benefits, and a very professional environment.

Cons

There was not enough training and training moved quite fast, I did not feel fully prepared for such a position that requires so much. Then there wasn't enough real time active practice of what it would be like when you got on the call floor, As well as the fact that only one screen was given even though the position clearly needed more than one monitor.

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Terminix Response
2y
We continue to invest in our world-class training and development opportunities for colleagues at all levels across the business, and we remain committed to supplying resources to support their efforts. We hope you’ll reach out to myhr@terminix.com to discuss your concerns in more detail.

Explore other reviews about Terminix

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Take home work truck and okay benefits.

Cons

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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