Great Company to work for - Senior Customer Service Representative Terminix Employee Review

4.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

decent pay, easily promoted, lots of perks

Cons

the job itself can become stressful when following the chain of command to resolve customer issues

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Terminix Response
1y
Thank you for taking the time to share your feedback. We continue to invest in all aspects of the colleague experience and welcome any additional comments you'd like to offer at myhr@terminix.com.

Explore other reviews about Terminix

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is great I think

Cons

I’m not too sure about it.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Take home work truck and okay benefits.

Cons

we used to get a couple days off the end of the month to help recoup, but that's gone now Also Employees are pressured to submit sales leads or risk being scheduled for mandatory Saturday shifts. Stops are often completed early in the system to improve performance metrics, creating inaccurate reporting. This leaves fewer scheduled services for the following month, forcing employees to scramble to find additional stops just to meet their production goals.

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