Hard work with very little reward - Sales Development Representative The RealReal Employee Review

2.0
Feb 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Working with a team of hustlers felt great! Top performers often shared their techniques for success and you could always rely on team members for support after difficult calls and emails.

Cons

*Constant* changes to the compensation structure was questionable. Continuing to increase quotas seemed more like they were trying to save money for the company and not payout "upsell." The turnover on the overall sales team was also concerning. This role should have better benefits and compensation. The HR team is a disaster: unreliable and unprofessional.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

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