Great industry but toxic environment - Anonymous employee Ticketmaster Employee Review

1.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working in sports/music; some kind and smart people

Cons

Recent years have shown a total lack of care for employees. Rolling layoffs + removal of some sr leaders have created chaos. Used to be very collaborative, now everyone just trying to prove their worth. So toxic.

Explore other reviews about Ticketmaster

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good wlb and remote work

Cons

Recent management change with saumil has triggered bunch of layoffs

2.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits were great across the board. Any kind of help and support you'd need, they probably had it.

Cons

I was laid off for no reason after more than five years because they're "flattening layers, consolidating ownership, changing how teams are structured and ensuring that we put more energy behind specific initiatives." Or at least, that's what Saumil Mehta said. We've had record profits YOY, and quarterly earnings show nothing but growth. But perhaps that's because they keep firing people before giving them bonuses. Absolutely disgusting behavior from a company, and unfortunately, everyone saw the handwriting on the wall as soon as Saumil Mehta stepped in. Ticketmaster used to prioritize employees AND its users. Now all they see are dollar signs, and to be quite frank, I'm glad to be rid of them.

6
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