Incompetent Store Managers - Sales Associate Toys "R" Us Employee Review

2.0
Jun 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The team members you work with are easygoing and there's a good atmosphere (you're in a toy store after all!)

Cons

Store Managers have ridiculous egos and are for the most part (with few exceptions) not particularly competent. Threaten people by taking away shifts without notice. Do not communicate 'concerns' with people. Make up email addresses to meet quote set up upper manager to collect customer emails to meet their own KPIs. Do not respect hard work and are nepotistic. Very limited options for shifts. Priority is given to younger employees.

Explore other reviews about Toys "R" Us

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Best job ever, I was able to play with toys all the time. I usually stayed late to open boxes, and play, then I put them back in boxes like nothing happened and then go home, my wife always thought I was cheating because I was late, sometimes 3AM, but I just can't stop playing with toys, it was awesome.

Cons

My wife didn't like my job. She hated when I was late.

4.0
Jul 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

management has been on top of communication and easy to work with. very kind and personable

Cons

can be overwhelmed at times, just needs more support

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