Toys "R" Us Reviews | Glassdoor

Toys "R" Us Reviews

Updated June 23, 2018
3,551 reviews

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3.3
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Toys "R" Us Chairman and Chief Executive Officer David A. Brandon
David A. Brandon
564 Ratings

3,551 Employee Reviews

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Pros
Cons
  • "Work/life balance is a challenge when you're in management" (in 71 reviews)

  • "Seasonal hires are only offered long-term positions if they get a bunch of people to sign up for the Toys R Us credit cards" (in 177 reviews)

More Pros and Cons

  1. "Great place!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys "R" Us part-time

    Pros

    Excellent staff
    Great management
    Very healthy and positive environment

    Cons

    Nothing really. Job was really good


  2. "Overnight Stock"

    StarStarStarStarStar
    Current Employee - Overnight Stock Associate in Monrovia, CA
    Current Employee - Overnight Stock Associate in Monrovia, CA

    I have been working at Toys "R" Us full-time (Less than a year)

    Pros

    Good, supportive team of employees

    Cons

    Late nights can be difficult for some people

  3. "9.5 years doing almost everything you can think of."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Supervisor in Overland Park, KS
    Current Employee - Operations Supervisor in Overland Park, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Toys "R" Us full-time (More than 8 years)

    Pros

    Enjoy the fellow employees, flexibility of hours and the fun to be had.

    Cons

    Staffing can get a bit thin and company became to focused on metrics and less on guests

    Advice to Management

    Giving little more flexibility with returns


  4. "Assistant Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Wayne, NJ
    Former Employee - Anonymous Employee in Wayne, NJ

    I worked at Toys "R" Us full-time (More than 10 years)

    Pros

    Good team .Good planning

    Cons

    To compliant with head office points


  5. "Great place to work, but going out of buisness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Toys "R" Us full-time

    Pros

    Decent pay, hours and schedules where good

    Cons

    Filed bankruptcy, liquidation is in process


  6. "Love/Hate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Johnson City, TN
    Current Employee - Team Member in Johnson City, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toys "R" Us part-time (Less than a year)

    Pros

    Amazing people and work environment

    Cons

    Closing, all but 1 manager quit


  7. "Great at the store level"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Dallas, TX
    Current Employee - Sales Associate/Cashier in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toys "R" Us part-time (More than a year)

    Pros

    Store management was fantastic. Almost every single person was a joy to work with. Really easy to pick up extra hours too when needed.

    Cons

    Corporate was a complete mess. Customers are rude, inconsiderate and always get away with fraud. Stealing happens constantly. Also, no severance.

    Advice to Management

    I have no complaints about the store managers.

  8. "Regional Director"

    StarStarStarStarStar
    Current Employee - Director, Regional Sales Management in Dallas, TX
    Current Employee - Director, Regional Sales Management in Dallas, TX

    I have been working at Toys "R" Us full-time (More than 10 years)

    Pros

    People rewarded for excelling at job.

    Cons

    Currently going out of business


  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great atmosphere, get to work with runners

    Cons

    business can be slow. Also the employee discount is not to good

    Advice to Management

    Better location


  10. "Fast paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BOH Supervisor in Auburn, MA
    Current Employee - BOH Supervisor in Auburn, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Toys "R" Us full-time (More than 10 years)

    Pros

    Team oriented fun place to work

    Cons

    Can be short staffed at times


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