Toys "R" Us Reviews | Glassdoor

Toys "R" Us Reviews

Updated February 20, 2019
3,841 reviews

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3.4
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Approve of CEO
Toys "R" Us Chairman and Chief Executive Officer David A. Brandon
David A. Brandon
682 Ratings

Employee Reviews

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Pros
Cons
  • "Long hours, little work/life balance" (in 73 reviews)

  • "Seasonal hires are only offered long-term positions if they get a bunch of people to sign up for the Toys R Us credit cards" (in 179 reviews)

More Pros and Cons

  1. "It was a learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys "R" Us part-time (More than 3 years)

    Pros

    Got to meet lots of people

    Cons

    The holiday season can be tough


  2. "Toys are fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Burnsville, MN
    Former Employee - Anonymous Employee in Burnsville, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Toys "R" Us part-time (More than a year)

    Pros

    Busy, fun, customer service, organized.

    Cons

    Long shifts, breaks were not consistent.

  3. "TOYS Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    No opinion of CEO

    I worked at Toys "R" Us full-time (More than a year)

    Pros

    Great Pay, decent benefits.

    Cons

    Ice Age Technology, should have upgraded.


  4. "Not Horrible, but a lot of work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Houston, TX
    Current Employee - Assistant Store Manager in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Toys "R" Us full-time (More than a year)

    Pros

    Good pay
    Flexible
    My employees were good

    Cons

    Long hours
    No time for my child


  5. "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in West Covina, CA
    Former Employee - Sales Associate in West Covina, CA

    I worked at Toys "R" Us part-time (More than a year)

    Pros

    This was my first job. Management was generally kind and easy to work with. Aside from the people, there aren't really any pros.

    Cons

    Unsustainable pay wage. Eight dollars an hour in LA area is just not enough to make the job worth anyone's while.


  6. "Not around anymore..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Toys "R" Us full-time (More than 10 years)

    Pros

    Pay, great team, a lot of paid time off

    Cons

    Horrible regional and corporate management, no work life balance for 4 months of the year, no real vision, horrible discount, horrible payroll


  7. "Easy job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toys "R" Us part-time

    Pros

    The discount was great and the customers were always happy.

    Cons

    I didn't work many hours

  8. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hardlines Team Member in East Brunswick, NJ
    Former Employee - Hardlines Team Member in East Brunswick, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Toys "R" Us part-time (Less than a year)

    Pros

    The coworkers were very nice

    Cons

    poor scheduling program, barely trained new employees, low wage, poor management


  9. "GOOD COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Miami, FL
    Former Employee - Team Member in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Toys "R" Us full-time (More than 5 years)

    Pros

    Fun environment and good coworkers

    Cons

    Pay was very Low and schedules were bad.


  10. Helpful (1)

    "Fun Time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Disapproves of CEO

    I worked at Toys "R" Us full-time

    Pros

    Best job I worked at.

    Cons

    It shut down, too bad.