Pros
The pay is o.k. and I made some close friends here. Also, due to to the stressful demands of the job, I was well prepared for my next job.
Cons
This is not a gratifying position. You are constantly being put in situations that you can't solve, with sales breathing down your neck to make promises you can't guarantee. You will be over worked. You won't be thanked for it, and you will be "punished" with a CAF(corrective action form) for situations that are not your fault. Happened to me multiple times. I would definitely not recommend a friend to work here. You get very few days off. Christmas eve and new years eve? You'll be working. I didn't meet one person who liked working at this company while I was there. Not a SINGLE person. Everyone hates it. Morale is very low - its an awful environment to be in.