Pros
- Rent discount (30% off) -Small Commission for renting reserved parking & adding pets to leases -On-site staff usually tries the best they can with the little resources allocated for them (lack of resident funds for events, small staff at large properties, etc.)
Cons
From the beginning there was minimal training, multiple RSC's started and quit within my year of employment. The on-site team worked numerous weeks of overtime yet we were frequently discouraged and scolded from working so much. However, when you have a small staff and 5000+ residents to handle (upper management rarely steps in to help), it was impossible not to work extra hours. There is NO work to life balance. At. All. There was heavy favoritism from upper management. This made it extremely difficult for employees to grow within the company (though UDR will try to convince you otherwise). Gossip and lies spread rampantly amongst employees, furthering the favoritism to those who lingered in our superior's office cracking jokes, avoiding work and talking behind coworker's backs. UDR also does not prioritize their residents (unless you work for a luxury property), making it extremely difficult to enjoy working when residents constantly complain and berate you for the lack of funds or attention from the corporate office. Also, do not expect weekends off as they are the busiest time for leasing. Expect to be overworked, stressed and enjoy dealing with the daily resident issues that never end.