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      USAA

      Engaged Employer

      USAA reviews

      Great place to work. - Claims Adjuster USAA Employee Review

      4.0
      Oct 11, 2011
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      The salary is competive, the benefits are excellent, the annual bonus is wonderful. The raises are ok. Decent place to work compared to many other call centers.

      Cons

      If you are not used to a call center environment, this is not the place for you. Very high work load. Stressful.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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