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      USAA

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      USAA reviews

      Just another claims job - Claims Adjuster USAA Employee Review

      3.0
      Jun 15, 2008
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall decent insurance company to work for. Do not have to work really hard to get ahead. If you have half a brain you can succeed here. Benefits are decent. Pay is about average with the industry. Most of the members are officers in the military so they are not low life's like what you deal with at other insurance companies.

      Cons

      Some co workers are incompetent, and so are some managers. Claims Adjusters are not licensed agents so they should not be required to sell insurance products to members. I did not feel comfortable trying to sell life insurance policies to members just in a car accident.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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