Inconsistent - Insurance Agent USAA Employee Review

3.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

"Good pay" and benefits as a "walk-on" job. They will provide training and licensing for inexperienced new employees.

Cons

Experience with leadership may be amazing, almost unendingly supportive OR you may be constantly fighting for your life. The behavior and results that were praised last month may be criticized next, not because they no longer meet goal but because leaders much always be documenting the things they are changing and improving on their team. Even if you're doing something with great success, you should always be changing it, for the sake of demonstrating your "growth". Also, no performance is ever acceptable. When you meet company sales goals, you are continually expected to out do yourself. There is virtually no end to this. You should always sell more and be on the phone more than you were last month, no matter how successful last month was.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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