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      UniFirst

      Engaged Employer

      UniFirst reviews

      Dishonest and Abusive Culture - Customer Development Representative UniFirst Employee Review

      2.0
      Jun 1, 2023
      Customer development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Match your contribution to the 401 K.

      Cons

      My manager was half my age, super cocky and critical. Initially, I thought this attitude was directed at me. However, when high-producing, intelligent sales people and service managers kept leaving the organization, I knew this was a toxic culture.

      avatar
      UniFirst Response
      3y
      UniFirst takes this feedback seriously and will share with the appropriate teams with a goal of continuous improvement. If you would like to discuss further, we encourage you to contact Employee Relations at hremployeerelations@unifirst.com or via online portal where you can anonymously communicate any concerns. This portal can be accessed at UniFirst.ethicspoint.com. Thank you.

      Explore other reviews about UniFirst

      5.0
      Jun 14, 2026
      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, opportunities for large commission

      Cons

      Contractual sales, Being bought out

      avatar
      UniFirst Response
      2w
      Thank you for your feedback. We look forward to having you continue to grow with us!
      4.0
      Jul 3, 2026
      Cdr customer development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

      Cons

      The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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