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      UserTesting

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      UserTesting reviews

      Inconsistent pay and poor leadership create chaos - Operations Manager UserTesting Employee Review

      1.0
      Jun 15, 2026
      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money hits your account, sometimes. Some people are okay to with with.

      Cons

      Place is a mess. Leadership is lip service. Merger is userzoom again, but worse

      Explore other reviews about UserTesting

      5.0
      May 5, 2026
      Software tester
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really easy to get paid and find gigs

      Cons

      Screeners can be tough sometimes

      4.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

      Cons

      -- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

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