Non Transparent Leadership - Anonymous employee UserTesting Employee Review

1.0
May 3, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are good. Lunch provided on Tuesday and Thursday. Onsite deli with hilarious owner. Good product. Ping pong table was a great addition to the MV office.

Cons

A lot of the great people have either left or been laid off without any notice from the company. The hiring plan has been cut to nearly zero and is on a "freeze" until at least Q3/Q4. In fact, more lay offs are on the horizon due to the company wanting to become "financially fit". The client success team is over worked while being told they would hire more to help workload but that is not happening after all. There is a huge disconnect in culture between the SF and Mountain View office.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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