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      UserTesting

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      UserTesting reviews

      Terrible company - Director UserTesting Employee Review

      1.0
      Jan 25, 2024
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of my colleagues genuinely care. But most of the top talent has left.

      Cons

      Horrible senior leadership/ lack of leadership. No integrity. Bad culture. Unmotivated colleagues. Two rounds of layoff and multiple layoffs in past year. Uninformed decisions being made.

      Explore other reviews about UserTesting

      5.0
      May 5, 2026
      Software tester
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really easy to get paid and find gigs

      Cons

      Screeners can be tough sometimes

      4.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

      Cons

      -- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

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