Merger created many internal challenges - Director, Customer Success UserTesting Employee Review

3.0
Feb 21, 2024
Recommend
CEO approval
Business Outlook

Pros

People are wonderful to work with

Cons

Unrealistic expectations for MBOs,, limited advancement opportunities

Explore other reviews about UserTesting

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Really easy to get paid and find gigs

Cons

Screeners can be tough sometimes

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

Cons

-- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

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