Went downhill quickly after PE acquisition - Anonymous employee UserTesting Employee Review

2.0
Feb 21, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- flexibility - compensation is decent - some people are amazing to work with - the product actually has a lot of potential

Cons

- constant reorg and layoffs - compensation no longer competitive and is actually below market - new leadership team seems robotic and no warmth at all - people who are difficult to work with face no consequences - public berating from leadership to employees from what I've heard - constant changes in decisions or lack of decisions - too many performance reviews and no compensation adjustments

Explore other reviews about UserTesting

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Really easy to get paid and find gigs

Cons

Screeners can be tough sometimes

4.0
Apr 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

New leadership team that cares about people and creating a positive winning environment There is an opportunity to learn new things including AI to contribute to positive impact. Human insight will be increasingly more important as we move to an AI influenced world.

Cons

There are small pockets of people who have unrealistic expectations about who should fix problems or issues. We all own our culture and it is not going to be “like it used to be.” There is a lot of change in SaaS companies as a whole. We are not immune. I am hopeful because we have smart leaders who care about the people, not just the company or their own interests.

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