3.0
May 19, 2015
Current employee, more than 1 year
Cork
Recommend
CEO approval
Business Outlook
Pros
Certification. Cool product's. Free snacks coffee. Looks good on CV You will learn valuable skills.
Cons
Workload. Technical support expectations with call centre volume expect to work 5-8 new case's (80% will require 40 min) per day with an existing 20-30 bucket.it will be better next month because x but nothing changes. Work life balance is nil when you have crazy volumes. Support complex products with 2 days training. Volume over quality of work is the norm. Static pay. Internal tools maddening and lead to frustration. Political.