cost cutting equals poor customer service - Anonymous employee Walgreens Employee Review

2.0
Feb 8, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

competitive salary with good health and dental benefits, there are an number of good health plans to choose from. company also offers a good match on 401-k plan. the 401k plan offers a number of different investment options, including stock and bond choices to a very conservative stable value fund.

Cons

under staffing leading to poor customer service; there is often not even the chance to take a lunch break. this is an even more prevalent problem at stores that have a drive thru window. no retirement plan, only a 401k plan; not enough vacation time for years of service completed.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work for part-time

Cons

limited hours for work , unpridicted demand of the job

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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