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Walgreens Reviews
Updated Sep 26, 2023
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Found 30,998 of over 32K reviews
44% Recommend to a Friend
43% Approve of CEO
Found 30,974 of over 32K reviews
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Recommend to a Friend
Approve of CEO
Rosalind Brewer
3,868 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Good benefits but they were changing these as I was leaving not sure they are still good." (in 1640 reviews)
- "It is great for people who enjoy multitasking and some of the people who work there can be pretty great." (in 1136 reviews)
- "I was lucky and had great pharmacists and coworkers who made the job feel easier." (in 1006 reviews)
- "The hours are flexible and they will work with you on what days you are available." (in 1000 reviews)
- "Flexible scheduling since it's difficult to work as a nurse practitioner and have hourly and not salaried positions." (in 518 reviews)
Cons
- "Also very low pay and you won't receive your pay raise even when promised after the one year mark." (in 1926 reviews)
- "Poor management some associates basically ran the store because the managers can't seem to do their jobs!" (in 1492 reviews)
- "Sometimes managers do not realize everything about how the new registers work and in their busy" (in 848 reviews)
- "Even the person I was training no showed and was late but got rid of me because I was capped out on pay." (in 398 reviews)
Ratings by Demographics
This rating reflects the overall rating of Walgreens and is not affected by filters.
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- 5.0Sep 1, 2023CSA - Customer Service AssociateFormer EmployeeEl Paso, TX
Pros
better than avg for the area
Cons
not enough for amount of work
- 4.0Sep 18, 2023Service Desk Coordinator CCurrent Employee, more than 5 yearsBannockburn, IL
Pros
Work from home. Store discounts. Deal with stores and not customers.
Cons
Unrealistic expectations based on projected numbers and peer averages. Then you find out your peers have tricks to cheat the numbers. Also said numbers are less time then it takes for some of the automated fixes to run, so how can we meet the time expectation if our fixes fun longer then they want us done and onto the next ticket. There is little to no career progression. They outsorted second level to a company called TCS. So you literally have to leave the company to get to the second level. Then they say you can move from a C agent to a B agent then to an A agent. That was put on a hiring hold so there was no movement untill recently but is the most you can get in advancement. They put on this big production in a meeting that you can become a manager but they don't have openings often and when they did, they hired from another position that wasn't part of Service Desk. Don't get me wrong he is an awesome person but still.
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