Walgreens Reviews | Glassdoor

Walgreens Reviews

Updated February 15, 2019
13,566 reviews

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3.0
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Walgreens Executive Vice Chairman and Acting CEO Stefano Pessina
Stefano Pessina
2,938 Ratings

Employee Reviews

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Pros
Cons
  • "The work-life balance is out of the question if you are salaried" (in 289 reviews)

  • "Are expected to achieve the same amount of work done whether you have 2 employees or 5" (in 133 reviews)

More Pros and Cons

  1. "My time as a customer service associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA - Customer Service Associate in South Elgin, IL
    Former Employee - CSA - Customer Service Associate in South Elgin, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Walgreens part-time (More than 3 years)

    Pros

    - If the store is strong, there is always plenty to do
    - Flexible hours
    - Room for promotion

    Cons

    - Constant change, always have to learn a new paradigm
    - Old computer systems sometimes made it hard to give good customer service


  2. "Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Photo Specialist in Pennsauken, NJ
    Former Employee - Photo Specialist in Pennsauken, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Walgreens part-time (More than a year)

    Pros

    Technical Resume Builder
    Relaxed Job depending on the location
    Easy position to learn

    Cons

    They don't hire full-time unless you're a Store Manager or Assistant Manager, which are both salaried positions.
    It's difficult to move up past a staff manager.

  3. "good good good good good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician in Houston, TX
    Current Employee - Pharmacy Technician in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walgreens part-time (More than 8 years)

    Pros

    team work good people to work with

    Cons

    complex system to deal with in compare with others


  4. Helpful (2)

    "Not much room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Beauty Consultant
    Current Employee - Beauty Consultant

    I have been working at Walgreens full-time (More than a year)

    Pros

    Pay, set schedule , gratis and training

    Cons

    Poor management , treated like a joke


  5. Helpful (2)

    "Eliminates long term associates too readily"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Cincinnati, OH
    Former Employee - Director in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Walgreens full-time (More than 8 years)

    Pros

    Good salary, benefits and opportunities to advance

    Cons

    Several of the Regional leaders are micromanagers


  6. "Experience depends on store management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Walgreens full-time (More than 3 years)

    Pros

    I started with a great team, so I learned a lot of valuable skills. My first managers were very professional and supportive, and encouraged me to enhance my work ethic and customer service skills.
    Benefits (Health insurance, vacation time)
    Raises
    Flexible work hours

    Cons

    Understaffing
    Sometimes people get promotions that they aren't fit for. Management got rearranged within my district, so my store went from competent to a whole mess. My boss waited until the last second to get tasks done, often then delegating those tasks to others, creating burnout and frustration. Lack of respect.
    The budget has been stretched disporportionately, so smaller stores get a roomier budget than bigger, busier stores.
    Training takes some time, but near the end, I watched some new employees get put on the floor/register way before their training ended. So lots of redundant questions that wasted time, that would have been addressed by...training.

    Advice to Management

    Reevaluate the budget so busier stores have more to work with.
    Really make sure management is where they should be, rather than promoting everyone who asks because you need shift leads/ASMs. Not everyone has what it takes to be a manager. Also, take some time with individual team members to find out underlying strengths and weaknesses. Polite customer service doesn't mean a business is running well.


  7. "its fast pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician

    I have been working at Walgreens part-time

    Pros

    experience and have flexible hours

    Cons

    people teat you like your just a cashier

  8. "Cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Anaheim, CA
    Current Employee - Team Leader in Anaheim, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Walgreens full-time (More than a year)

    Pros

    Good work and stable income

    Cons

    No team and hard to work


  9. "Learn a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pharmacy Technician
    Current Employee - Pharmacy Technician
    Disapproves of CEO

    I have been working at Walgreens full-time (More than a year)

    Pros

    System is easy once you learn. 401k, profit sharing and pto available.

    Cons

    Pharmacy are busy. A bit short staff.

    Advice to Management

    Taking care of good techs. it takes 6 months to a year to be efficient in the pharmacy.


  10. "Takes awhile to get even decent pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Pharmacy Technician in Arlington, VA
    Current Employee - Certified Pharmacy Technician in Arlington, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Walgreens full-time (More than 5 years)

    Pros

    Great company benefits, employee discount, on the job training and they pay for your certification

    Cons

    starting pay was so low, takes a few years to get enough raises to make it decent. Doesn’t matter if working in the busiest pharmacy in the area or slowest, your pay rate is the same. Therefore no incentives to work in a fast paced store where they work you like a dog.

    Advice to Management

    Trying to move up in the company is extremely hard and non existent which is a shame for employees striving to make a livelihood