Walgreens Interview Questions | Glassdoor

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Walgreens Interview Questions

Updated Feb 21, 2018
2,472 Interview Reviews

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Candidate Interview Reviews

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  1.  

    Photo Interview

    Anonymous Employee in Thornton, CO
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Walgreens (Thornton, CO).

    Interview

    I applied online for the job online. I was sent an email to set up an interview, the interview was face to face. Several days later I was offered the job through an email.

    Interview Questions

    • Typical questions about communication, team player, very generic.   Answer Question

  2.  

    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 day. I interviewed at Walgreens.

    Interview

    easy and what is expected for retail customer service. Asked about things such as availability and past experience. I applied online and then called to see if there were any open positions. Then went in store to complete the online portion of the process that can only be done in stores and then had an interview with management

    Interview Questions

    • A situation in which you had to handle difficult customers and what did you do to resolve the issues. Also, when you had to work with a team.   Answer Question
  3. Helpful (1)  

    Customer Service Associate Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience

    Interview

    Submitted my online application 2 days ago it included basic personal information and a personality assessment. Questions were strongly agree to strongly disagree. Still waiting to set up an interview

    Interview Questions


  4. Helpful (2)  

    Customer Service Associate Interview

    Anonymous Interview Candidate in Pascagoula, MS
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Walgreens (Pascagoula, MS) in February 2018.

    Interview

    This is probably the strangest interview I ever had. The interview lasted about 30 minutes and I immediately felt like I was on trial about the degree that I got. Over the course of the interview I got asked around 20 questions or so. I felt kinda like she didn't know what she was doing. She explained that they had a new hiring system and that I would receive additional emails telling me when my interview was when we spoke on the phone before my first interview. She said she would let me know if I got the job the same day I interviewed. Instead she called about an hour later and told me I needed to resubmit my application, so I did. The following Monday I received an email at 5 pm telling me that I had an interview scheduled for 4 pm, so by the time I got the email I was a hour late and also I was interviewing for another job. Before receiving that email I never received a phone call from her to schedule my second interview. I also wondered what she could possibly ask me after the first interview since she had asked me pretty much everything.

    Interview Questions

    • If a customer is looking for a particular cleaning product nearby you while you were stocking how would you help?   1 Answer
    • How would you help a customer at Walgreen's?   1 Answer
    • How do you get over having a conflict with a co-worker?   1 Answer
    • Tell me about one time you went above and beyond to help a customer.   1 Answer
    • We deal with sick people...people that have cancer, moms that have sick kids at home and sick adults in bad moods how would you deal with that?   1 Answer

  5. Helpful (1)  

    Customer Service Associate Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4 days. I interviewed at Walgreens (New York, NY) in February 2018.

    Interview

    About 4 days after I submitted the application online, I got called to schedule an interview. I came in, the assistant manager is who interviewed me, the store manager was also in the office with us, but he was doing other things. There were about 8 questions asked, all the situational type. They weren't difficult to answer at all. The interview lasted about 30 minutes or so, but the managers made me feel super comfortable so it wasn't bad at all.

    Interview Questions

    • Name a time when you went out of your way to help a customer   Answer Question
    • Name a time when you went above and beyond while working as a team   Answer Question
    • How would you deal with a difficult customer   Answer Question
    • If a co-worker was down and needed help, what would you do   Answer Question

  6.  

    Clerk Interview

    Anonymous Interview Candidate
    Declined Offer
    Positive Experience
    Average Interview

    Interview

    Good. Like most job interviews I have had before. Ask normal questions. Be prepared for a regular interview. Also prepare some questions to ask them at the end of the interview. Always a good idea.

    Interview Questions


  7.  

    Sales Associate/Cashier Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Walgreens (New York, NY) in February 2018.

    Interview

    Apply online. Got call week later. Got email to be early and dress nice. Was there 10 mins early. Waited 5 mins for someone then had to wait 10 mins past scheduled time to go back. Got back with two managers. They asked 3 questions and was back 6 mins.

    Interview Questions

  8.  

    Assistant Store Manager Interview

    Anonymous Interview Candidate in Orlando, FL
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3 days. I interviewed at Walgreens (Orlando, FL) in February 2018.

    Interview

    Great experience,I went to jobfair and collect couple no of the managers, came home and apply online and call the same manager I met in the job fair,she told me that she is going to forward my CV to the hireing manger and the next day I got email for my interview,and it was great using cellphone from home with tha App hirevue

    Interview Questions


  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Mobile, AL
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 5 days. I interviewed at Walgreens (Mobile, AL) in February 2018.

    Interview

    It wasn’t like a normal interview. I’m glad I prepared the day before. They ask you a series of “behavioral questions” and you have to explain the senerios.
    Your best best is I look up some questions online so you would be prepared. You have to give a lot of details. Was told I’d be contacted tomorrow if they decide to hire me.

    Interview Questions

    • When was a time you had to help a customer? What happened? What did you do? What was the outcome?   Answer Question

  10.  

    Pharmacist Interview

    Anonymous Employee in Paducah, KY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Walgreens (Paducah, KY).

    Interview

    Applied online and got a phone call about a week later to set up an interview. The interview was about an hour long with a district manager. I had video chat interview since I lived in another state at that time.

    Interview Questions

    • Tell me about yourself, tell me about your previous experience, tell me about your best customer experience, how do you handle difficult customers and lots of situation-based question.   Answer Question

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