Always picking up after people - Customer Service Representative (CSR) Walgreens Employee Review

3.0
Jan 17, 2021
Recommend
CEO approval
Business Outlook

Pros

-Typically higher pay compared to most retailers

Cons

-Always lacking enough staff during closing and holidays -Call out policy is too lax making it easy for others to call out and be short handed constantly

Explore other reviews about Walgreens

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work for part-time

Cons

limited hours for work , unpridicted demand of the job

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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