OK place to be...I guess - Customer Care Representative Walgreens Employee Review

3.0
May 24, 2010
Recommend
CEO approval
Business Outlook

Pros

You will be telling people what meds. their insurance will and will not pay for. Pay is about par for similar jobs not requiring formal training. Most times a year they will offer you the chance to leave early (without pay). Which is good if you have something else to do and if you won't miss a few hrs of pay.

Cons

Boring. How many times a day can you tell the same person that they have to wait a week to get their Viagra? Job gets really monotonous. After a few months, you will be begging to leave early (without pay).

Explore other reviews about Walgreens

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked well with my school schedule Friendly coworkers Supportive in growth in other departments

Cons

I don’t have any cons, I enjoyed this job.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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