Watch Your Step - Information Architect Walgreens Employee Review

2.0
Sep 17, 2010
Recommend
CEO approval
Business Outlook

Pros

There are opportunities to be involved from the ground up in one of the most visited websites in the world (400th). Walg has instant name recognition natoinally, if not internationally.

Cons

Business stakeholders are privileged, old guard and are not in touch with usability. "Agile," as elsewhere, does not mean scalable, it means bare-knuckled hurry up and get it out there - or else. There is consequently no deep understanding of process, because you have to care deeply about your web product to develop a process that truly (and not just in name) enables quality workmanship. The business analysis component is in disarray. This follows, since this function, at core, is ideally an arm of business strategy. Those close to the stakeholder side of the house will find stakeholders largely undisciplined ideators who don't understand the process of evaluating and implementing an idea - and then evaluating the implemented idea. They are driven by arbitrary timelines that, if accomplished, mean bonuses. The timelines have no relationship to the real time it takes to deliver a quality product. There is no UAT. Usabliity testing is in its infancy, although the shop has state-of-the-art equipment to accomplish this.

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5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Simple tasks Repetitive tasks Employee discount

Cons

The customers are sometimes rude

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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