Transforming community pharmacy disaster - Pharmacy Manager Walgreens Employee Review

2.0
Oct 11, 2010
Recommend
CEO approval
Business Outlook

Pros

Intercomm plus computer system is very easy to use, and does allow you to do more with less time. It also has many safeguards to prevent errors. The Rx supervisor and district manager are both pharmacists in my district, which means (in theory) they are more in touch with how a pharmacy works.

Cons

Walgreens has clearly embraced the attitude that pharmacists are no longer in demand, so its time to treat them as if they are disposable. They cut the technician budget to a level that makes it impossible to operate. My pharmacy has many days with no technician at all (just a pharmacist, all day). Bless the managers hearts for trying to help, but they aren't experienced technicians and they have their own jobs to do. On top of it all, you get mass daily emails telling you what you're not doing right. You need to check more prescriptions for other stores, you aren't doing enough flu shots, your average wait time was greater than 15 minutes last week (Now that you have laid off my only technician, you care about wait times?) The company comes up with ill-formed policies to save money. E.g in WA state we dont take new medicaid patients (only exising). Except for some cases where we should accept these patients, but its a long and time-consuming process to by-pass the system block. How is this saving money if the pharmacist has to spend 30 minutes on hold with the walgreens help desk? For stores with the "9am to 9pm" schedule, there are no breaks. There's not enough pharmacist overlap, and 2 days out of the week there is just one pharmacist working a 12 hour shift. And with no technician it makes it really difficult to even quickly shovel some food in your mouth. Even if you try to come to work every day motivated and with a positive attitude, and you love being as retail pharmacist (as I do!) this company really wears on you.

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Pros

Simple tasks Repetitive tasks Employee discount

Cons

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3.0
Jun 25, 2026
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Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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