Less staff = better customer service????? - Pharmacist Walgreens Employee Review

2.0
Aug 31, 2008
Recommend
CEO approval
Business Outlook

Pros

Walgreens matches the first 2% of 401k contributions 3 to 1. This year my first 2% will total roughly $2,100 so the company will contribute $6,300. As a pharmacist I am working for a company that basically does not exist without my position. Pharmacy accounts for 60 to 70% of sales and trust me everyone knows it. This makes me a valuable asset.

Cons

Despite the largest percent of sales being from the pharmacy we are often short staffed. It seems we are constantly cutting hours to decrease cost. In this rough economy the entire store is losing hours on a regular basis to keep stock holders happy. At the same time corporate continues to preach customer service as being paramount to everything else. Cut hours and give better customer service, huh.

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Was always able to work with my on my schedule and was always a reliable workplace little surprises

Cons

My area had a lot of scary stuff happen and a lot of time I was at the front all alone just left me feeling unsafe at times as a teen.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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