An American company with American values - Anonymous employee Wells Fargo Employee Review

2.0
Dec 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- job security - compassionate mid-level and upper-level management - pays up to 9% into an RRSP/NRSP (3% default, 6% matched) - good insurance package - free coffee - new offices in some locations - company appears to love diversity & equal opportunity - lots of competent, talented people

Cons

- catty Mean Girls/frat boy atmosphere depending on the team you're in - some silent acceptance of racist comments from certain individuals; company as a whole, however, does not espouse this kind of philosophy - unspoken pact among team members that you work over the allotted 7.5 hours/day (or else they will complain) - subtle encouragement to eat at your desk & work through lunch - many rude entry-level workers and self-serving middle managers - many cuts recently due to transition from GE to Wells Fargo - projects take forever to get executed because there will be 700 calls about them, which makes work very unrewarding sometimes - basically nonexistent work-life balance, expected to be at the office at all times unless you're in sales, in which case you're expected to be on the road at all times - double standard on policies about working from home - limited vacation windows; you'll never be able to take holiday during Christmas/New Year's or during any other end-of-quarter month - virtually no training. Learning is done almost entirely through trial and error - limited communication and harmonization between and among teams; one question will solicit 6 different answers from 6 different people - no sense from upper-mid-management about deadlines for projects and sideline administrative tasks; all work seems to come due end-of-year when everyone is already exhausted with normal work & holiday preparations. Work always ebbs and flows and is never constant; in the down periods you are expected to twiddle your thumbs & stare at your email inbox

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5.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to build experience and grow professionally. The benefits and PTO were excellent, and there were many opportunities for career development and internal growth. I learned a lot during my time there, especially in operations, customer service, and working in a fast-paced environment. Management was supportive and often acted more like career coaches, encouraging employees to develop new skills and move forward in their careers. I also built strong friendships and professional connections that I still value today.

Cons

The role could be demanding because Operations Managers often had responsibilities across multiple areas of the branch. At times, it felt like being the bridge between upper management, bankers, tellers, and customers all at once. In addition to management responsibilities, I was also expected to assist on the teller line, maintain a cash drawer, and help resolve escalated customer concerns. The workload could occasionally feel heavy for one person, especially in busy branches.

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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