They try - Escalations Specialist Wells Fargo Employee Review

3.0
Mar 4, 2022
Recommend
CEO approval
Business Outlook

Pros

They make a big show of listening to the people, treating their employees well.

Cons

Most of it is show. Now that things seem a bit better with the pandemic, they keep insisting we need to work on site because we work better together. There is nothing I need that I can't get done with a phone call, email, or chat message to a peer. Being able to look at them doesn't add to my work. They're also fans of ever-raising expectations. You did get, we're going to add 5 more things to your list that you have to get done in the same amount of time and quality level with weekly changes to process. Little opportunity for advancement. They'll say there is, but there isn't. My current department there are no in role bumps for top performance to a level 2, etc. You have to apply and compete for 1 spot against hundreds of people and the manager reviewing is only looking at your resume so your work counts for nothing.

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5.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
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Pros

I loved my manager at the location

Cons

I needed to grow in my career

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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