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FedStore Reviews

Updated Jan 12, 2022

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Found 9 of over 9 reviews

3.3
54%
Recommend to a Friend
71%
Approve of CEO
FedStore Co-Founder, Chairman, & CEO Jack Cayouette (no image)
Jack Cayouette
6 Ratings

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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  1. 5.0
    Former Employee

    Nice to work

    Jan 12, 2022 - Shipper/Receiver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly co-workers supervisors were informative

    Cons

    The pay scale should be reviewed

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  2. 2.0
    Former Employee, less than 1 year

    HR violations are abundant & commission non-existent.

    Mar 26, 2014 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love interacting with the customers and manufacture reps.

    Cons

    If you are an innovative, successful salesperson, this would not be a place that would enable you to flourish. Ownership is very set in their ways, and they pick and choose what opportunities they are willing to put themselves at risk to pursue. They have walked away from multi-million dollar deals because it does not fit within their particular mold. They expect to gain everything yet risk nothing. In addition, a currently employed high ranking executive asks inappropriate questions during interviews and divulges co-workers personal matters with others. No set vacation, sick or PTO hours and current executive expects full disclosure of personal matters to obtain permission to take time off and be wary that information will then be used against you and broadcast across the company. Work schedule is not flexible. Good, experienced people are hired and then let go because they don't conform to their mold. Average employee tenure is less than a year!

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  3. 5.0
    Former Employee

    A Great Place to Work!

    May 7, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    FedStore has a very friendly work environment where each team member contributes to the success of the company. The office locations are also in prominent areas and are very impressive. While I was employed there, I received numerous compliments from partners on the location and layout of the office suites and conference rooms. The healthcare, 401K, life insurance, and even the cell phone benefits are outstanding. The executive team are all great people and very friendly. The employees all work very hard at their individual jobs as well as supporting each other. FedStore is one of the most experienced companies in their market and their integrity and honesty in how they run their business is tremendous. I enjoyed working at FedStore and with all the team members. FedStore is definitely a great place to work!

    Cons

    The traffic in Reston can be a bear so flexibility in a mixed work from home schedule should be a consideration.

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  4. 4.0
    Current Employee, more than 3 years

    Great Federal Experience, solid management, Generous pay/Great Benefits

    Feb 10, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good Work environment New and modern offices Rockville Md and Reston Va Very generous comp packages Senior Leadership is experienced/honest, treats everyone with respect and well Employee come first Company is very patient with new employees with on ramp transaction Good formal on going training Flexible work hours for employees/good work life balance

    Cons

    They need to update and automate Finance and operations back end systems Hold employees more accountable for consistent results Improve and fast track sales internal approval process on large opportunities Too selective on OEM partners they represent as well as companies they partner with

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  5. 4.0
    Current Employee, more than 5 years

    Good Company, Good environment, Great pay and benefits

    Feb 3, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Small company with big company capabilities: all they do is Federal Government so they are expert at selling and servicing Feds. They represent all major OEMs that Feds like. Great past performance, They have great portfolio of Federal Contracts. NIH CIO CS, SEWP V, NETCENTS II and DHS FS II and others. the company is owned by three brothers, they are very hard working and treat everyone well. They have great deal of integrity and are very honest. FedStore offers very good benefits. they cover 90% my benefits costs. I pay 1/4 of what i use to pay from my last job for benefits. They also have two great locations Reston and Rockville, nice modern offices and facilities. Fedstore compensation is very fair and generous. if you do good work you are taken care of financially. They have a great reputation with all major contract shops and do lost of work with Federal health care especially VA. The core leadership and management has been in the Federal business a long time and there is lots of experience there.

    Cons

    Empower management more to take the company to the next level. They need to take more risks, they are conservative at times. Some of the processes and tools need a make over, they need to automate them.They need to be more aggressive and more proactive. The company has gone through good growth so they are going through growing pains now and are adjusting.

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  6. 4.0
    Current Employee, more than 3 years

    Honest and Generous Company with Great People and Potential

    Feb 24, 2016 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    New Modern Facilities in both Rockville, Maryland and Northern Virginia provide a positive work environment Company provides competitive compensation packages that include extremely generous benefits Executive Leadership operates with honesty and integrity and actively promotes these values within the company - an especially welcome characteristic in a business sector that is not always known for this behavior. Great core group of employees that have been at the company for years provide the opportunity to work as part of an engaged and effective cross-functional team. Experience with IT sales into the federal market runs deep throughout the organization, from the executive leadership to leaders within the program management, services, sales and operations departments. I appreciate the fact that there is always someone there who not only has the expertise to answer any questions that might arise but will go out of their way to help. GREAT group of individuals to work with on a daily basis. The company holds several large procurement contracts (including SEWP V, CIO-CS, NETCENTS-2 and FirstSource II) and has many long-term relationships in place with OEM and vendors that enable effective selling in the federal marketplace.I believe that the combination of these procurement contracts and relationships with FedStore's experienced and dedicated workforce provides for great potential for growth in the future.

    Cons

    Some of the systems need updating or need to be automated to improve efficiency Lack of formal PTO program causes confusion and can result in resentments when misunderstood or inconsistently applied

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  7. 1.0
    Former Employee

    A culture of dishonesty.

    Jan 22, 2014 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The VP of Sales is a fantastic individual who seems to genuinely care about the well-being of his employees. They are a SEWP IV holder with SDVOSB classification that allows them to special bid some opportunities.

    Cons

    Disorganized, ineffectual, shotgun method of bid board farming that harms the company's reputation with manufacturing partners. Lack of proactive business development in all accounts. Rampant sexism. Abject lies during interview and hiring process regarding job duties, specifics of employment, etc. Lack of any effective business planning or customer engagement management tools. (They use a hopelessly complicated Excel sheet embedded with hundreds of macros for the sake of providing quotes. Just one quote can take hours to complete.) Ambiguous organizational chart with the three brothers who own the place and the President. Micromanagement to the point of being ludicrous.

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  8. 1.0
    Current Employee, less than 1 year

    Bait and Switch

    Dec 5, 2013 - Anonymous Employee in Gaithersburg, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    If you like HR violations sexual harassment you should work here. Top management loves to sexual harass but talking about female employees and s*x.

    Cons

    President is old school. Need a forward thinker to keep up with the IT sales. Sales team not able to price product. RFQ bottom feeding no proactive selling.

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  9. 1.0
    Former Employee, less than 1 year

    Lacking Focus

    Oct 6, 2015 - Business Development Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Is a great entry level place to work for young kids, you would learn about the reseller industry, to gain expierance for a real job, but then have an awaking when you move on to a true value added reseller.

    Cons

    No respect for employees they hire of senior level with years & a wealth of expierance. No human resources department so the violations are abundant; sexiest remarks are made toward females by executive management who in addition thinks it's okay to call female employees "honey" & "kiddo". They speak of change & wanting to have build a services practice, but have no focus on practice areas or OEM partners, lie to OEM partners about their sales force. They do not have the infrastructure or processes in place to support veteran outside sales reps & if they did demand that you are in the office 8:30 - 5:30, so not sure how you are to sell or market to customers when every meeting you take has to be approved. They do not like strong, independent thinkers that bring new ideas; all they want are yes men who will do as they are told, even when it's clear that management does not know what they are doing. There is no culture or values, they claim they don't do marketing because they don't want to use MDF from OEMs so they can be truly vendor agnostic; that they want something authentic. However, you give them ideas of ways to create good publicity that would also help to create a corporate culture of giving back to the community & they don't want to fund those activities which are pennies on the dollar in terms of overall operating costs. Pay is not equal to industry standards & seems to be significantly less for female employees. Benefits are okay, if you are ever allowed time off to go to the doctor without having to disclose your life story for approval. Because of no HR department no formal PTO accural, which results in feelings of guilt when you need to take off, so you are always connected never truly off. No telework policy, however have implemented VDI, but no laptop given with client so that you are able to work remotely if needed. YET expectation is you WILL download the client on your personal (non company issued) computer & after putting in 9 hours as required at the office, if there's work that needs to be done you will log in from home & spend whatever hours are needed to get the job done, with no comp time given.

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