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Fedex Express

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Fedex Express

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Fedex Express Reviews

Updated Jun 2, 2023

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Found 6,679 of over 7K reviews
3.6
65% Recommend to a Friend
Fedex Express CEO Richard Smith
62% Approve of CEO

Found 5,960 of over 7K reviews

3.6
65%
Recommend to a Friend
62%
Approve of CEO
Fedex Express CEO Richard Smith
Richard Smith
177 Ratings

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Top Review Highlights by Sentiment

Pros
  • "The benefits are great and you get to work on your own as a courier.(in 895 reviews)
  • "It's good pay for the experience required which is just a clean drivers required and HS diploma.(in 492 reviews)
  • "workers can be extremly great people to be around once you get to know them.(in 234 reviews)
  • "Work life balance is good in FedEx(in 90 reviews)
  • "Great coworkers and friends there(in 70 reviews)
Cons
  • "Bad management and they don't care(in 284 reviews)
  • "Long hours no more then 12hours in new york which is really 13 if you include that hour of.(in 188 reviews)
  • "There's good managers and bad(in 163 reviews)
  • "The decions made at upper management can be questionable(in 67 reviews)
  • "I've been sent on route after route with no training and no clue as to where I was going.(in 52 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Fedex Express and is not affected by filters.

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  1. 5.0
    Current Employee

    Customer servive

    Apr 5, 2023 - Customer Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Traces - Cashier- telephone operator - inventory - filing - manager asistant - avialable for over time

    Cons

    need overtime for many reasons

    Continue reading
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  2. 2.0
    Current Employee, more than 3 years

    Decent for students run if you are anyone else

    May 13, 2023 - Material Handler in Omaha, NE
    Recommend
    CEO Approval
    Business Outlook

    Pros

    FedEx offers a decent tuition reimbursement program that helps if you are like me and had to pay college out of pocket. The hours don't interfere with most classes and meeting minimums nets a decent pay. The work is relatively straight forward. You get to learn various pieces of airport equipment and stacking can be very enjoyable sometimes.

    Cons

    TLDR -Job not worth the pay -Bad culture -Virtually no incentive to do better Pay is way too low and the benefits don't help you much if you're younger. Overworking with no rewards is a big problem. No matter how much you do you will likely see yourself making as much as a new hire that has come in years later since FedEx only offers universal pay "raises" (like 2%). The requirements to work here are way higher than the pay suggests. Airport paperwork and multiple tests are needed. On the topic of those badges if you happen to lose it, that's a 75 dollar fee and you can't work until you get a new badge meaning one easy to make mistake takes almost a 4th of a weekly check! Management is near non existent and the reward for working is usually some cheap dessert. And don't even think about bringing up these problems upper management will hit you with the "It's like that because we're family" thing then proceed to do nothing about it. The culture of this job promote laziness, you are paid hourly yet told to go faster for no rewards which means to optimize your pay you should work slowly and squeeze as many hours out as you can.

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  4. 4.0
    Current Employee, more than 1 year

    Courier

    Apr 15, 2023 - FT Courier in Monterey, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. Being your own boss 90% of the day 2. Experience beautiful parts of the county and or city while being outdoors 3. Make great connections with businesses and customers alike, you never know who you may create a friendship with for future prospects. 4. Consistent hourly wage increases thus far. 5. Good health benefits with company matching 401k contributions in addition to employee perks benefiting your personal life (car buying discounts, lodging, flying etc).

    Cons

    1. You don’t get to choose the people you work around, which can be trying at times and people like to talk. 2. You don’t have an established route so each day can be a different and difficult route throughout your city/county which at first is emotionally taxing. 3. YOU’RE OUTSIDE NO MATTER THE CONDITIONS, COME PREPARED 4. Physical labor is your job, I lost 25 lbs in the first 3 months and I’m an active person so it was a bit shocking going from 200 lbs - 175lbs and eating 3000 calories a day. 5. Vacation selection is based upon a “bid system” and seniority so when you start you’re at the bottom of the totem pole for vacation, which you have to bid for IN ADVANCE.. 6. Our “Peak Season” (November - January) can be rough with 10 - 12 hour work days so expect a few sacrifices but it’s worth the money.

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  5. 4.0
    Current Employee, less than 1 year

    Still learning

    May 16, 2023 - Courier Driver in New Bern, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You stay busy so your day goes by fast you get to meet a lot of people.

    Cons

    The speed restriction on the vehicles are actually dangerous. Speed limit around here is 60. They won't go no faster than 65. We get scored on our driving every week and we get docked points because of the cameras but that's not right because the cameras half the time are not calibrated or picking up cars to the side when not in front of you. I have to use a panel van so it has no shelves there's only three hooks that are super high have the packages slide right underneath it

    Continue reading
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  6. 4.0
    Current Employee

    Work

    Jun 2, 2023 - Shuttle Driver 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    As far as the work goes it is starting to pick up..

    Cons

    The higher ups don't make smart decisions.

    Continue reading
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  7. 4.0
    Current Employee, more than 1 year

    Benefits make it more worth sticking through it

    May 25, 2023 - Courier in Indianapolis, IN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Tuition reimbursement, decent pay, 401k match of up to 8%. For the most part if you do your pickups/deliveries on time, managers will leave you alone. Opportunity for advancement exists but unless you want to move into management, the path can be a little unclear.

    Cons

    Communication is lacking, expectations change and people are not told. Managers seem too busy to worry about necessary route changes or actually solving problems. Working harder often results in being rewarded with more work. Hard work is often rarely recognized.

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  8. 4.0
    Former Employee, more than 1 year

    very lucrative opportunity

    May 18, 2023 - Material Handler in Fort Worth, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    good pay, and benefits available 30 days in that are good as well as an abundance of hours outside of your shift, and many skills that can be perfect additions to a resume

    Cons

    fast paced heavy lifting that allows for few mistakes for where the individual packages need to go, antiquated paper punch time clock system, can only access time off benefits and anything besides check stubs on the hubs intranet system for no apparent reason.

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  9. 4.0
    Former Employee

    fedex

    May 31, 2023 - Swing Courier in Ontario, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    work on the road independently

    Cons

    they have a lot-of favoritism

    Be the first to find this review helpful
  10. 5.0
    Former Employee, more than 8 years

    Short Staffed

    May 30, 2023 - Service Assurance Agent in San Rafael, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of overtime sick pay jury duty pay

    Cons

    No staff turnover is terrible

    Continue reading
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  11. 4.0
    Current Employee

    Straight forward job with great benefits

    May 30, 2023 - Fedex Express Courier 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits for part- timers. Relatively easy work

    Cons

    Disorganized management at times. Peak season is demanding

    Be the first to find this review helpful
Viewing 1 - 10 of 5,960 Reviews
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Fedex Express Reviews FAQs

Fedex Express has an overall rating of 3.6 out of 5, based on over 6,939 reviews left anonymously by employees. 65% of employees would recommend working at Fedex Express to a friend and 50% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Fedex Express employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Fedex Express. This rating has decreased by -1% over the last 12 months.

65% of Fedex Express employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Fedex Express 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Fedex Express to be culture, career development, benefits and the cons to be work life balance, workplace, management.

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Glassdoor has 6,939 Fedex Express reviews submitted anonymously by Fedex Express employees. Read employee reviews and ratings on Glassdoor to decide if Fedex Express is right for you.