Fedex Express Reviews

Updated May 7, 2021

To filter reviews, or .
3.8
75%
Recommend to a Friend
74%
Approve of CEO
Fedex Express President and CEO Donald F. Colleran
Donald F. Colleran
308 Ratings
Pros
  • "Great benefits and environment to work in(in 305 reviews)

  • "Benefits for part time, short shifts(in 242 reviews)

  • Cons
  • "Most positions are part-time to start(in 131 reviews)

  • "Long hours during the Peak season(in 81 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Fedex Express and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee, less than 1 year

      Great job!

      May 5, 2021 - FedEx Express Package Handler in Austin, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I love working here. Monday-Friday schedule. Great coworkers and supervisors!

      Cons

      I only wish I could work here full-time.

      Be the first to find this review helpful
    2. 5.0
      Former Employee, more than 10 years

      Great Company with a few caveats

      May 3, 2021 - Senior Systems Analyst in Memphis, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      * Excellent Benefits * Good teamwork intradepartment * Most managers are very attentive to team members needs and willing to make adjustments for family needs * Great Benefits and pension plan

      Cons

      * Work/Life balance for IT development and support in the Services OPco can be problematic. This was a consistent issue raised during yearly employee reviews. * Experiences and Fedex can vary greatly by department. In my 20 years with the company I only ever had 1 really bad manager. * Growing corporate dependence on offshore contactors complicates support of applications after contracts. If you are coming in to take over existing applications as about how good the documentation onboarding documentation is.

      Be the first to find this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Good pay, opportunities to work hard

      Feb 20, 2021 - Swing Courier in Nashville, TN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Tons of work: You are covering drivers on vacation, illness/injuries, and people just not coming into work. You can also volunteer if you'd like more hours. You make slightly more than regular couriers but overtime pay is the bread and butter of this position. It's 50% of my overall compensation. Variety of work: Swing drivers are rarely on the same route for more than a week and you will learn different parts of town. As a side note, the mapping technology on our new LEO scanning devices makes it easier to navigate new areas. In addition, you will learn the quirks of different routes (urban, rural, commercial, industrial, residential routes) making you more valuable in terms of overall operations experience. Benefits: Though they aren't quite what they were 10+ years ago they are still above average. 9% 401k match for new hires after 90 days. Health/Dental/Eye are all very reasonable, even for a family. Coverage is good. I believe health plans carry a $1000 deductible.

      Cons

      This is not a 8-5 type of role. Your schedule is very subject to change and our Fedex Express station operates, in some form, 20 hours per day. Some days I come in at 5am, others mid-morning. I've worked as late as 8 at night. You will always have 10 hours between shifts per DOT policy but this role might not be a good fit for families with young children if both parents work. It's physically demanding work, obviously you need to be comfortable dealing with the elements.

      Continue reading
      Be the first to find this review helpful
    4. 3.0
      Current Employee, more than 1 year

      FedEx Express Anchorage

      Mar 28, 2021 - Material Handler in Anchorage, AK
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get paid weekly. They will hire you because they need people. You get benefits after 3 months. You can transfer to any other FedEx location, depending on waiver and time in service. You might lose weight cause of the amount of work you do.

      Cons

      Back breaking work, lots of heavy lifting. There is no communication between management and workers. You are expected to know everything your job entails, even if you just got hired. If you don't, you get yelled at. Start times may change but nobody notifies you, you're already expected to know this. In addition to your workload, they will add on extra work (with no pay raise) and say it's due to operational needs. Yes you do get insurance, but rates increase every year. You're better off getting insurance from the marketplace website. They're not supposed to throw customer packages, but they don't care and turn a blind eye to it. You will also get hit somewhere on your body with these packages - and it HURTS!

      Continue reading
      Be the first to find this review helpful
    5. 4.0
      Former Employee, more than 1 year

      Fairly Good, Sometimes Outdated

      May 3, 2021 - Material Handler in Fort Worth, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fair pay, part-time benefits, flight benefits, easy to get extra hours, promotes from within, makes a point to not do layoffs

      Cons

      Still uses paper timecards, phones not allowed on property, equipment sometimes in bad repair, night work pays best but takes its toll

      Continue reading
      Be the first to find this review helpful
    6. 4.0
      Current Employee, more than 10 years

      Being a courier at Fedex Express

      Feb 9, 2021 - Courier in Detroit, MI
      Recommend
      CEO Approval
      Business Outlook

      Pros

      If you like being outdoors its nice. Every day is a little different. It doesn't get boring. You make relationships with coworkers and customers. The pay is pretty good. The health benefits are pretty good. You start off with 2 weeks vacation, 5 sick days, 2 personal days and 2 floating holidays, so almost 3 weeks. You are pretty much your own boss once you leave the station. As long as you do a good job management leaves you alone. They provide all your uniforms and reimburse for shoes.

      Cons

      On bad weather days you still have to go deliver. The company is always looking for changes to improve. Sometimes those changes don't work so well in practice. Some routes are very physically demanding. Back injuries are the most common injuries. You need to be careful. It helps to be in at least decent physical condition. The more out of shape you are the harder this job is. It takes 10 years to reach the top of the pay scale.

      Continue reading
      Be the first to find this review helpful
    7. 5.0
      Current Employee, less than 1 year

      Great Place to Work

      May 5, 2021 - Part Time Package Handler in Salt Lake City, UT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Consistent hours and great team of employees!

      Cons

      Only wish the job could be full-time.

      Be the first to find this review helpful
    8. 5.0
      Current Employee, less than 1 year

      FedEx is THE BEST for part-time work

      May 3, 2021 - Material Handler in Albuquerque, NM
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Full time benefits for part-time employees, learning opportunities and advancement within the company

      Cons

      Early hours, not super great if your not an early riser

      Continue reading
      Be the first to find this review helpful
    9. 4.0
      Current Employee, more than 3 years

      FedEX

      May 4, 2021 - Courier in Herndon, VA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy job, good pay, great benefits, and respect

      Cons

      Repetitive, dirty inside trucks due to being shared, no growth, long hours during peak season.

      Be the first to find this review helpful
    10. 4.0
      Current Employee, less than 1 year

      Schedule issues

      May 5, 2021 - Emergency Medical Technician in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay and plenty of hours.

      Cons

      Schedule irregularities. You are told one thing then are scheduled for different hours.

      Be the first to find this review helpful
    Viewing 1 - 10 of 3,059 Reviews

    Popular Careers with Fedex Express Job Seekers

    Swing Courier
    Learn About the Job
    JobsSalariesInterviews
    Loss Prevention Investigator
    Learn About the Job

    Work at Fedex Express? Share Your Experiences

    or