First Horizon Reviews | Glassdoor

First Horizon Reviews

Updated June 22, 2017
61 reviews

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4.4
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First Horizon President, CEO, and Director D. Bryan Jordan
D. Bryan Jordan
40 Ratings

61 Employee Reviews

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  1. "Commercial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Horizon full-time (More than 5 years)

    Pros

    Collaborative environment, great culture, extraordinary people, innovative Diversity and Inclusion programs, good benefits, work from home opportunities

    Cons

    Very fast-paced, change is constant

    Advice to Management

    Develop more tangible online targeted training to reduce onboarding time


  2. "Commercial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Memphis, TN
    Former Employee - Anonymous Employee in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at First Horizon full-time (Less than a year)

    Pros

    Salary, benefits, Diversity & Inclusion, Employee Resource Groups

    Cons

    Difficult to get promoted, continuous job turnover

    Advice to Management

    Create more opportunities to promote from within, and not just of those identified as "high performers"

  3. "Excellent Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at First Horizon full-time (More than 10 years)

    Pros

    Lots of flexibility on hours and work location! Good pay and recognition

    Cons

    There are none in my opinion

    Advice to Management

    Keep putting your employees first!


  4. "Empowering Culture & Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Horizon full-time (More than 3 years)

    Pros

    Opportunities for growth are abundant for anyone who wants to move up or try new things.
    There are also so many ways to meet and network with others in the company. Executive Management is extremely accessible.
    They reward and encourage employees to be involved in their community and personal wellness.
    Work/life balance and a flexible environment.

    Cons

    Interdepartmental communication lacks heavily in back office areas.
    Not all managers are on board with growing their employees in other areas (but this is common in many companies).


  5. "my new home"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at First Horizon full-time

    Pros

    Awesome environment and only positive interactions with personnel since starting last month

    Cons

    I have not encountered any significant cons


  6. "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President
    Current Employee - Vice President
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Horizon full-time

    Pros

    Management cares about their employees; opportunities to grow; care about diversity and inclusion.

    Cons

    none to speak of really

    Advice to Management

    Continue the good work and allow your employees to thrive at the company.


  7. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Center Manager in Knoxville, TN
    Current Employee - Financial Center Manager in Knoxville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Horizon full-time (More than 10 years)

    Pros

    Hours, appreciation of employees, respect

    Cons

    Saturday hours don't seem family friendly

    Advice to Management

    Saturday business is generally only teller transactions and very rarely are there any new accounts opened. I think more centers should be reviewed and possibly close some centers it seems pointless when teller transactions don't post until Monday night anyway. I have been with the company for a very long time but that would be one reason I would be open to leave if a competitor that didn't have Saturday hours approached me. Upper management has made comments that it is only 5 hours but when you take into consideration the drive time Saturday hours are about the same as any other day. Salaried employees aren't given anytime through the week to make up for the hours as well.

  8. "Assistant/Support Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Executive Assistant in Nashville, TN
    Current Employee - Executive Assistant in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Horizon full-time (More than a year)

    Pros

    Great place to work, great people that care about there Clients

    Cons

    Older Systems - would be nice to have updated systems. I do see improvement with the next Expense System just in place last month.

    Advice to Management

    Keep it up!


  9. "Truly a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer in Maryville, TN
    Current Employee - Instructional Designer in Maryville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Horizon full-time (More than 10 years)

    Pros

    Flexibility, integrity, and valuing both customers and employees. I have a total of 16 years of experience with this company. I've had 10 managers, all of whom have given me great flexibility when needed. All but one have also been very interested in my professional development. That's a pretty good record!!

    Cons

    If you're in a position that's a bad fit for you for some reason, you may need to take the initiative to reach out to find something that's a better fit.


  10. "There's a reason I've been here 31 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EVP in Memphis, TN
    Current Employee - EVP in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Horizon full-time (More than 10 years)

    Pros

    This company does the right things for the right reasons. We've been around for 153 years because we focus on our customers and our employees. We have some of the highest levels of tenure in the banking industry and one of the highest customer retention rates of any bank in the country. Yes, I've had other opportunities. But I never seriously considered going anywhere else because my friends told me how great I had it here.

    Cons

    We work very hard, and our leaders expect the best from us. This isn't a place for slackers. Sometimes it's been hard to be part of a banking company, particularly over the past few years.

    Advice to Management

    Stay focused on our long-term future. As things look up for our company, be sure to invest in people -- training, developing, paying and adding people where the workloads are particularly challenging.


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