Question 1

Is First Horizon a good company to work for?

Accepted Answer

First Horizon has an overall rating of 3.4 out of 5, based on over 1,046 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 51% of employees would recommend working at First Horizon to a friend and 48% have a positive outlook for the business. The best reviews about First Horizon have been left by employees working as Intern, Credit Analyst and Vice President.

Question 2

Does First Horizon pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, First Horizon employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at First Horizon. This rating has decreased by 12% over the last 12 months.

Question 3

How satisfied are employees working at First Horizon?

Accepted Answer

51% of First Horizon employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated First Horizon 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

Question 4

What are the top reviewed jobs at First Horizon?

Accepted Answer

Relationship Banker (50), Universal Banker (40), Teller (35), Bank Teller (31), Customer Service Representative (21), Financial Services Representative (20), Credit Analyst (18), Banking Center Manager (13), Business Analyst (12), Branch Manager (11), Vice President (11), Client Specialist (10), Intern (10), Portfolio Manager (10), Teller Operations Coordinator (9)

Question 5

What are the pros of working at First Horizon according to real employee reviews?

Accepted Answer

"Benefits were good and competitive." ((in 70 reviews)); "The people and Hr team are great" ((in 60 reviews)); "Learn a lot and decent pay" ((in 59 reviews)); "Supportive and has a great culture." ((in 53 reviews)); "Good work life balance with banking hours" ((in 40 reviews))

Question 6

What are the cons of working at First Horizon according to real employee reviews?

Accepted Answer

"Very little to no training in existence." ((in 29 reviews)); "Upper management is disconnected from employees and seem to be dedicated to destroying the culture that made FTB different from other Regional Banks." ((in 20 reviews)); "Low salary Takes a long time to grow" ((in 13 reviews)); "Too much favoritism amongst management." ((in 9 reviews)); "Comp, Salaries tends to be below market but good bonus." ((in 8 reviews))

Question 7

What are employees saying about First Horizon layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Horizon layoffs and their outlook for job security at First Horizon in 2026.

Question 8

What are the top reviewed First Horizon locations?

Accepted Answer

Memphis, Knoxville, Nashville, Chattanooga, Raleigh, Winston-Salem, Charlotte, Lafayette, Birmingham, Maryville, Miami, Murfreesboro, New Orleans, Dallas, Irving, Franklin, Metairie, Orlando, Atlanta, Tennessee City, Houston, Little Rock, Brentwood, Fayetteville, Cleveland, Johnson City, Columbia, Greenville, Coral Gables, Greensboro

First Horizon

First Horizon reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Decent pay and benefits, but poor management and training

Good salary but poor management and care for employees

Good pay and benefits but poor work-life balance

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Jobs at First Horizon