First Marblehead Reviews | Glassdoor

First Marblehead Reviews

Updated Aug 14, 2017

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Found 19 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
40%
Recommend to a Friend
42%
Approve of CEO
First Marblehead CEO Dan Meyers
Dan Meyers
8 Ratings
  1. "Manager"

    StarStarStarStarStar
      Former Employee - Assistant Manager in Boston, MA

      I worked at First Marblehead full-time for more than 5 years

      Pros

      • Starting position was System Developer to analyze student loans that do not require inter-department operators to carry piles of mails and documents during their job function and activities action time.

      Cons

      • Ending position was Manager to design loan approval activities map, functional requirement and human interactions. Accomplishments covered ordering equipment, materials, leading every memorandum on activities, dues, plans during meeting and employee appraisal. • Business product managed are listed as student loan, credit scores, course registration, transcripts, identities, passport, IBM Cobol AS 390, HP Servers, Microsoft...

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      First Marblehead2015-07-24
    • "Company changed name and moved"

      StarStarStarStarStar
        Former Employee - Anonymous Employee in Medford, MA

        I worked at First Marblehead for more than 10 years

        Pros

        Nice people, the Medford location was not bad, near T.

        Cons

        Company changed name to Cognition Financial (Cognition Lending) and moved to Back Bay in Boston. Still near T but parking is horribly expensive for those who drive to work. New space is smaller than former location.

        Advice to Management

        Move back to Medford!

        First Marblehead2017-08-15
      • "A lot has changed"

        StarStarStarStarStar
        • Compensation and Benefits
        Former Employee - Anonymous Employee 

        I worked at First Marblehead full-time

        Pros

        The people were great to work with

        Cons

        It is a dying industry, not very motivating

        First Marblehead2017-05-18
      • "still a company"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Anonymous Employee 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I have been working at First Marblehead full-time for more than 10 years

        Pros

        compensation is competitive, smart people still on staff

        Cons

        limited growth, questionable mgmt and direction

        First Marblehead2017-02-07
      • "Analyst"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee in Westborough, MA
        Neutral Outlook
        No opinion of CEO

        I worked at First Marblehead full-time for more than 3 years

        Pros

        Good benefits and time off Nice office building/modern work space Free coffee & semi-frequent catered lunches(usually during peak season) Many 10+ year employees in the Operations Dept who were very skilled at their job and truly cared about the integrity of their work, many great people to work with

        Cons

        under payed, severe lack of pay increases & little opportunity for vertical movement Peak seasons would get very hectic & hard work would generally go unrewarded They would hire MANY temp workers during peak season, many of whom were incompetent, would make ample mistakes and created more work for the vets Operations management were very nice people but they seemed jaded/motivationally broken & uninterested in promoting...

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        Advice to Management

        You have so much undervalued talent in your operations dept but lack of meaningful leadership is causing some of your best workers to jump ship. FMD needs leadership more than anything

        First Marblehead2016-10-24
      • "Working here was great! While it lasted."

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Customer Service Representative 
        Recommends

        I worked at First Marblehead for less than a year

        Pros

        It was a great office environment, and paid very well for the work that it was.

        Cons

        Not much room for advancement from Customer Service, which they only hire from temp agencies. There are also no raises for increased work load for the contract employees.

        First Marblehead2016-10-05
      • "No growth"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at First Marblehead

        Pros

        Some of the people are great to work with and very friendly.

        Cons

        People are willing to throw you under the bus to move up. If they see you succeeding they will sure not to allow you to move.

        First Marblehead2016-09-28
      • Helpful (3)

        "Dont go to work here"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Java Developer in Medford, MA
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at First Marblehead full-time for more than a year

        Pros

        There really weren't many pros. The staff in the medford office is at least mostly decent to each other. It won't last very long since management has a proven track record of laying off or firing lots of employees. It's almost guaranteed you will lose your job in less than a year.

        Cons

        This was the worst professional experience I've ever had. The company has been on a steady decline since the 2008 stock market crash and has never really recovered. Management lied like crazy in the job interview then screamed for the next year in an effort to force insane amounts of work out of the engineering staff that they don't have the money to pay for. Whatever you do don't go to work for this company. It's...

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        Advice to Management

        Stop being sociopathic. Live up to your own mistakes. Stop threatening physical violence if the unrealistic deadlines you've set aren't met.

        First Marblehead2015-11-12
      • Helpful (1)

        "Could be better"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Applications Developer in Warwick, RI
        Doesn't Recommend
        Neutral Outlook
        No opinion of CEO

        I worked at First Marblehead full-time for more than a year

        Pros

        Great flexibility in work hours. Work from home was always approved. Great work life balance. Few very smart folks I had a chance to work with that I am thankful and happy I had the chance to work with.

        Cons

        I felt cheated at the interview, the position was advertised as a .NET developer and the work turned to be only database development. Had I known at the beginning my backlog will be packed with database development stories I would have pursued a different job. Would have not wasted anyone's time and it would have allowed TMS to find the right candidate. They also seem to hire .NET developers and wish to turn them into...

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        First Marblehead2015-05-28
      • "Great temporary job."

        StarStarStarStarStar
          Current Employee - Anonymous Employee 

          I have been working at First Marblehead

          Pros

          Decent pay for no prior experience

          Cons

          Location and commute could have been better

          First Marblehead2015-03-18
        Found 19 reviews