Does First Step House pay their employees well?

According to anonymously submitted Glassdoor reviews, First Step House employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at First Step House. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at First Step House?

93% of First Step House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Step House 4.8 out of 5 for work life balance, 4.7 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at First Step House?

Case Manager (8) , Housing support staff (3) , Recovery Support Specialist (3) , Recovery Support Staff (3) , Employment Specialist (2) , Line Cook (2) , Program Manager (2) , Therapist (2)

What are the pros of working at First Step House according to real employee reviews?

"Benefits are excellent... plus you get 18 days of PTO out of the gate, as well as 15 paid holidays." ((in 9 reviews)); "Management really strives to promote a positive and supportive work environment, and it was evident to me how much they truly care about their employee’s success when I saw how willing they were to offer assistance." ((in 4 reviews)); "The culture that FSH is creating with the Arbinger mindset is amazing!" ((in 4 reviews)); "good pay and treat you pretty good" ((in 4 reviews)); "good work environment" ((in 4 reviews))

Skip to content Skip to footer

Notifications

First Step House

First Step House reviews

4.4

93% would recommend to a friend

(69 total reviews)

Shawn McMillen

100% approve of CEO

93% positive business outlook

Ratings by category

4.8

Work/Life balance

4.7

Culture & values

4.5

Senior management

4.4

Diversity & inclusion

4.4

Compensation and benefits

4.4

Career opportunities

First Step House has an employee rating of 4.4 out of 5 stars, based on 69 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Step House employee rating is 28% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

69 reviews

5.0

Apr 18, 2026

Supportive culture with fast growth, but emotionally demanding

Recovery support specialist

Recommend

CEO approval

Business Outlook

Pros

Supportive team culture, comprehensive benefits, good work/life balance, they value lived experience, fast personal and career growth, a strong sense of purpose, thorough training.

Cons

Stressful at times, can impact personal recovery if one isn't solid, emotionally demanding, requires strong boundaries

5.0

Feb 25, 2026

Collaborative work team

Housing support staff

Recommend

CEO approval

Business Outlook

Pros

Management works with support staff collaboratively and takes advice. Changes and improvements happen quickly to ensure that the best possible care is given to our residents and clients. Employees enjoy a 36 hour work week, some staff work four 9s, HSS staff work 3 12s and I love having four days off work. There are night and day shifts available which makes it super convenient for school. My supervisors have been great about providing me with references for school too. They actually encourage you to use your PTO which is new for me, I've always worked for companies that are stingy with time off. There are always opportunities to apply for different positions in the company and move up that's what you're looking for. Overall, I really enjoy working with them.

Cons

So many meetings and trainings! But I guess that means they want us to be our best and are big on communication, which are also pros.

3.0

Jan 27, 2026

RSS

Recovery support staff

Recommend

CEO approval

Business Outlook

Pros

Easy job duties and schedule flexibility

Cons

Not clear job description, clients are rude, management doesn't support you

Viewing 1 - 3 of 69 Reviews

Top companies for "Compensation and Benefits" near you

Kaiser Permanente

4.2★Compensation & Benefits

Elevance Health

3.6★Compensation & Benefits

Northside Hospital

4.0★Compensation & Benefits

CommonSpirit Health

3.5★Compensation & Benefits

Jobs at First Step House

Housing Support Staff

Clinical Case Manager - 44 North

44 North Program Assistant