First Step House Overview

  • Salt Lake City, UT
  • 51 to 200 Employees
  • 1958
  • Nonprofit Organization
  • Health Care Services & Hospitals
  • $5 to $25 million (USD)

First Step House provides a continuum of care with four supportive pillars, including behavioral health treatment, housing (case management and physical housing), on-site medical services, and supportive employment. We recognize that treatment is essential, but insufficient on ...
Mission: To build lives of meaning, purpose and recovery! We believe that an essential element to building healthy and resilient lives is to provide people with the necessary tools to achieve long-term stability.

Company Updates

December 21, 2022
4 Day Week Global , a nonprofit organization supporting the idea of 4-day work weeks, recently wrapped up a global pilot program. According to Jon Leland, Chief Strategy Officer for Kickstarter, the 4-day week is a "true win-win." Check out CNN Business's article on the pilot results at Last July, First Step House moved to a 36-hour week (and pay increase) for everyone in the org. Many of our employees are now working a 4-day work week and the benefits have been clear: higher employee satisfaction and better productivity. 💙
November 18, 2022
This month we are celebrating a client who cleared his record by graduating from Drug Court. He also graduated from our residential treatment program, has stable employment in a line of work he is passionate about, and now lives in a safe and stable home. This success takes WORK! Congratulations on all of your hard work and achievements 👏🏽 #Recovery #HardWork #Congratulations Are you interested in living a life in recovery? Visit our website at to learn more.

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I already put in my 2 weeks notice to my work place, my supervisor was mad at me because since I just received retention bonus that will expire for a year, she’s saying I can’t leave. She has explained to me that if I leave, I might have to pay back the retention bonus. Do you think they will reject my 2 weeks notice or I just can pay them back? I need to get out from this toxic work environment. I did not tell them that I already accept another job which is better pay.



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First Step House Reviews

Recommend to a Friend
Approve of CEO
Shawn McMillen
Shawn McMillen
29 Ratings
Featured Review
Current Employee, more than 5 years

"Genuine work environment"

Sep 14, 2022 - Anonymous Employee
Positive Outlook


The staff at all levels of the organization truly care for one another and for our clients. We work with really passionate, driven individuals. We have a really forward-thinking and innovative


Sometimes implementation or roll out of new things can feel clunky and disorganized.
See All 41 Reviews

Diversity & Inclusion at First Step House

(15 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from First Step House Reviews and are not edited or altered.

How is diversity at First Step House?

...Fair compensation.Inclusive and diversity embraced....Read More

First Step House Photos

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First Step House Interviews

Getting an Interview
Applied online67%

  1. Human Resource Generalist/Housing Support Staff Interview

    Anonymous Employee in Salt Lake City, UT
    Accepted Offer
    Positive Experience
    Difficult Interview

    I applied online. The process took 2 weeks. I interviewed at First Step House (Salt Lake City, UT) in Jun 2020


    A basic outline is a phone interview, followed by a first interview with recruiters, then a second interview with the recruiters and your potential supervisor. It's definitely not the easiest interview I've had in my life. During my interview for Housing Support I had no idea if I would get the job or not. But it's incredibly effective at getting the right people for the job, and that's what they want.

    Various experience based questions. Various behavioral questions. What mental health means to me.

    1 Answers

See All 3 interviews

First Step House Awards & Accolades

  • Top Workplaces Salt Lake Tribune 2021Top Workplaces2021
  • Salt Lake Tribune Top Workplaces 2019Top Workplaces2019
  • Salt Lake Tribune Top Workplaces 2018Top Workplaces2018

Popular Careers with First Step House Job Seekers


First Step House FAQ

(21 Questions)

All answers shown come directly from First Step House Reviews and are not edited or altered.

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What are perks and other benefits like at First Step House?

...Great PTO and benefits, great work environment....

August 12, 2022

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People Also Ask about First Step House

Employees rate First Step House 4.7 out of 5 stars based on 41 anonymous reviews on Glassdoor.

To get a job at First Step House, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at First Step House and prepare for tough questions.

Overall, 99% of employees would recommend working at First Step House to a friend. This is based on 40 anonymously submitted reviews on Glassdoor.

33% of job seekers rate their interview experience at First Step House as positive. Candidates give an average difficulty score of 3.3 out of 5 (where 5 is the highest level of difficulty) for their job interview at First Step House.

99% of employees think that First Step House has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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