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Fluent Commerce

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Fluent Commerce reviews

3.6

59% would recommend to a friend

(47 total reviews)

Graham Jackson

68% approve of CEO

58% positive business outlook

Fluent Commerce has an employee rating of 3.6 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fluent Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
2.0
Aug 14, 2025

A mess and things are not looking good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are mostly great and very helpful. The office is nice. Hybrid work.

Cons

Can’t trust leadership (particularly CEO). He always says something then makes actions to contradict this. Culture has really declined with rounds of redundancy (without warning we lost really great people who were integral to culture and diversity plus sadly people who were sole providers to their families, pregnant, in vulnerable positions). As a small company where c suite really know the employees it felt heartless) . It feels like a lot of people they kept were just because they have been with the company too long and is cheaper to make new people redundant or they are friends with execs. Leadership definitely have their favourites. Company and product vision is all over the place. Employees feel uneasy about what is next to come.

1.0
Jun 1, 2025

Scam, incompetent Leadership (All are like Mafia)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product. Remote work option, you can move to Sydney if you lost long. They hire you fast, talk to you with a smily face.

Cons

Where do I even start? If you’re considering working here, do yourself a favour and don’t. Here’s a snapshot of my personal experience: 1. Leadership = Old Boys’ Club The top leaders are long-time friends from a previous company. Loyalty here isn’t earned, it’s inherited through friendships. They protect each other at all costs, even when it’s at the expense of the business or their team. 2. Revolving Door Culture Hiring and firing is treated like a hobby. Job security is non-existent, and people are let go on a whim. Don’t bother settling in, you might be gone before your email signature is set up. 3. Shockingly Incompetent Management Even senior leaders struggle with basic business communication. Emails full of grammar errors, poor articulation, and vague directions are the norm. It’s hard to believe these people are running anything. 4. Fake Credibility, Bought Praise To justify their international “business” trips, they beg for reviews from friends and relatives on social and professional platforms. It’s all about appearances, not performance. 5. Zero Growth for Outsiders Unless you’re part of the inner circle, don’t expect recognition or advancement. Talented people are blocked or pushed out if they don’t align with personal agendas. 6. Favoritism Runs Deep Forget meritocracy. If you’re in the inner circle, you get away with anything. They praise each other, cover for each other, and enjoy perks the rest of the team doesn’t even know exist. Bottom Line: Toxic culture, clueless leadership, and no future unless you’re part of their clique. If you value your career, sanity, or self-respect, look elsewhere.

Viewing 1 - 3 of 47 Reviews

Glassdoor has 49 Fluent Commerce reviews submitted anonymously by Fluent Commerce employees. Read employee reviews and ratings on Glassdoor to decide if Fluent Commerce is right for you.