Franke Reviews | Glassdoor

Franke Reviews

Updated July 31, 2017
42 reviews

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3.5
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Franke President and CEO Alexander Zschokke
Alexander Zschokke
12 Ratings

42 Employee Reviews

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  1. Helpful (1)

    "Product manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Franke full-time

    Pros

    Working environment, freedom and challenges.

    Cons

    Short time to do all the things that needs to be done. Short on staff.


  2. "Call center lead"

    StarStarStarStarStar
    Former Employee - Call Center Lead in Smyrna, TN
    Former Employee - Call Center Lead in Smyrna, TN

    I worked at Franke (More than a year)

    Pros

    The only real Pro is the free coffee. Unless you are black, then you can do what you want. There are some very good people working there.

    Cons

    I found the call center to be extremely racist and hostile toward white employees. Any criticism of whites brought swift disciplinary action while people of color could do anything they wanted. The H.R. department ignored blatant discrimination based on color. I consider myself to be colorblind and was always very proud of my coworkers regardless of color. The company seemed "scared" to discipline or fine certain racial groups.

    Advice to Management

    Treat all employees equal.

    Franke Response

    Aug 9, 2017 – HRBP

    We are sorry to hear of your experience while working at Franke. We have not been made aware of any discriminatory practices in our call centers or in any other Franke department. Our company... More

  3. "Decent job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator in Smyrna, TN
    Current Employee - Project Coordinator in Smyrna, TN
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Franke full-time (More than 3 years)

    Pros

    Good benefits. Simple position. On site health clinic.

    Cons

    Micro management. Inconsistent management. Short lunches.


  4. "Awesome company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay and benefits are awesome. This company loves its employees.

    Cons

    Growth is stagnate. Professional training is not promoted. You have to beg for it.

    Advice to Management

    Allow the little people to speak up.


  5. Helpful (2)

    "Many "pros", very few "cons""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Franke full-time

    Pros

    Very positive vibe and an organization of bright people who are passionate about the company's success as well as their own. Probably the best senior management of anywhere I have worked. Competitive salary and outstanding financial incentives and benefits.

    Cons

    Changes (people, titles, locations, policies) sometimes happen with such frequency that it's disconcerting. The flip side of this, however, is that it can be said that the leadership is astute enough to recognize when something is not working and responsive enough to implement change (and hopefully the right change).


  6. "Dispatcher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Supervisor in Smyrna, TN
    Former Employee - Call Center Supervisor in Smyrna, TN
    Recommends
    Positive Outlook

    I worked at Franke full-time (More than a year)

    Pros

    Great benefits. Good supervisors. Great hours.

    Cons

    Not enough jobs; hard to get employed; stressful


  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great place to work and grow

    Cons

    Not many downsides could improve benefits

    Advice to Management

    Improve benefits to allow better mrorale

  8. "Production Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Supervisor in Smyrna, TN
    Current Employee - Production Supervisor in Smyrna, TN
    Recommends
    Positive Outlook

    I have been working at Franke full-time (More than 5 years)

    Pros

    Management is exceptional. Employees are good.

    Cons

    Management salaries are sub par.

    Advice to Management

    Keep up the good work.


  9. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    great benefits At a low cost

    Cons

    communication lacks between departments and companies


  10. Helpful (1)

    "Best Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Assistant in Smyrna, TN
    Former Employee - Office Assistant in Smyrna, TN
    Recommends
    Positive Outlook

    I worked at Franke full-time (More than a year)

    Pros

    I thoroughly enjoyed working at Franke. They treat their employees very well and you also have an appreciation for working as a team. I was honored to work at Franke. I learned a lot while I was there. You also have an opportunity to grow within the company. I will always be thankful for my time at Franke.

    Cons

    I do not have anything bad to say about this company.

    Advice to Management

    Continue to do as your doing.


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