FrontRange Solutions Reviews | Glassdoor

FrontRange Solutions Reviews

Updated February 27, 2017
64 reviews

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Full-time Part-time

3.0
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FrontRange Solutions CEO Jon Temple
Jon Temple
14 Ratings

64 Employee Reviews

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  1. "Mid-size business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support in Colorado Springs, CO
    Current Employee - Tech Support in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Evolving technology in the cloud leading to advanced market oppty

    Cons

    As a mid-size business the company has growing pains

    Advice to Management

    Help put the necessary infrastructure in place to mature the business


  2. "senior software engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milpitas, CA
    Current Employee - Anonymous Employee in Milpitas, CA
    Positive Outlook
    No opinion of CEO

    I have been working at FrontRange Solutions (More than 8 years)

    Pros

    Great people, flexible hours, very stable

    Cons

    Strategy can be less defensive, very stable


  3. Helpful (1)

    "Kept in the Dark Until the Layoffs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Technical Staff in Pleasanton, CA
    Former Employee - Member Technical Staff in Pleasanton, CA
    Doesn't Recommend

    Pros

    Interesting technology, collaborative work environment, good people to work with

    Cons

    Company management very secretive after private investors replaced CEO

    Advice to Management

    It may be your money, but at least treat your employees with more resepect before you lay them off


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  5. Helpful (1)

    "Management shakeup led to layoffs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pleasanton, CA
    Former Employee - Anonymous Employee in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FrontRange Solutions full-time (Less than a year)

    Pros

    Cool technologies wo work on from oexisting -premise IT service management to a new hosted offering.

    Cons

    Management shake up led by investors led to layoffs after a short time on the project

    Advice to Management

    Need better communication to rank and file employees about direction of the company.


  6. "Good company and employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Integration Specialist in Pleasanton, CA
    Former Employee - Integration Specialist in Pleasanton, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at FrontRange Solutions (More than 10 years)

    Pros

    The team approach was well ingrained, decent benefits, room to grow and some great people to work with. Rewards for self-starters and initiative, Some savvy Execs and Managers'

    Cons

    After the money, more focus needed on the customers in deed, not just word after the sale , which equals more money. A lot of management switches and lack of formal policies, procedures leading to fluctuating and reactionary changes and shifting directives was at times counterproductive.

    Advice to Management

    Formalize, learn and depend on your employees, Make meetings count and be more open to bad newd as well as good news. Reality is a business advantageb Stay closer to the pulse of customers directly and via employees.


  7. "Scrappy company making a name for itself."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Milpitas, CA
    Former Employee - Anonymous Employee in Milpitas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at FrontRange Solutions full-time (More than a year)

    Pros

    Small company - you get to know everyone. Many dedicated and intelligent professionals. Flexible work hours. Room for creativity. Very friendly. Milpitas office was in a good location - close to restaurants and freeways.

    Cons

    Low pay for the industry, not a lot of opportunities for advancement; constant budget constraints means low raises and few perks. My supervisor was clueless, however, and did not even know what my job was. I was not sure what he did, as he was constantly walking around the office and making irrelevant conversation.

    Advice to Management

    Upper management needs to connect with employees outside of Sales and Marketing.


  8. Helpful (2)

    "Some Great People; Bad Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milpitas, CA
    Current Employee - Anonymous Employee in Milpitas, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FrontRange Solutions full-time

    Pros

    The people who have remained are mainly excellent; good personalities, good skill sets, good sense of company community.

    Cons

    There is no career growth at FR, at all. CEO Jon Temple is an awful little man who humiliates people at corporate meetings for fun. They sell into a market that is saturated with their technology capabilities, with no unique differentiators, other than price and service. ServiceNow is the CEOs #1 competitor, and he thinks they can take SNow on without spending money on sales, marketing, or great product development.

    Advice to Management

    The board should speak to more than just Mr. Temple, as he's not accurately representing the company.


  9. Helpful (1)

    "Good company, great strategy, excellent people."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Current Employee - Anonymous Employee in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FrontRange Solutions full-time (More than 10 years)

    Pros

    I work out of the Colorado Springs, CO office and the people I work with here are amazing professionals. I love coming to work every day. We just moved to a new office with a new lease so the company is committed to maintaining our presence in CO. Company has an official standardized yearly performance review process with tied salary compensation. Company has competitive salaries based on industry and market levels. Facilities are nice and has nice perks like an expresso/latte machine. There are monthly social events and overall a friendly environment. Leadership has taken many steps over the past several years to both develop good market strategies as well as listen to both customer and employee feedback. Most employees are salaried so there is overall great personal freedom around schedules and time off. They have great benefits: health, dental, vision, pre-tax contributions, 401k, gym membership discounts, some tuition reimbursement. Company and leadership have a good employee recognition program.

    Cons

    Overall office and company culture is a work in progress globally but seems to be moving in a good direction. Tenure ship at the company is very high so room for advancement can be limited in some areas as people do not leave, that is overall a good thing for companies and teams but can limit personal advancement opportunities. Company sales have been picking up so hope that will lead to additional head count and therefore more opportunities. Training opportunities outside of your immediate job requirements can be limited so you somewhat have to own that for yourself and not wait for management to provide it to you.

    Advice to Management

    Continue the proactive communication to employees around company strategy and vision. Ensure all business units organizational goals formally align with the company strategy and can be measured.


  10. "Run as fast as you can"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - QA Manager in Pleasanton, CA
    Former Employee - QA Manager in Pleasanton, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FrontRange Solutions full-time

    Pros

    Good benefits, some nice people

    Cons

    Management, Confusion, Bad practices, Change in direction


  11. "Innovative Hybrid Cloud Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Marketing Manager in Milpitas, CA
    Current Employee - Digital Marketing Manager in Milpitas, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FrontRange Solutions full-time (More than 5 years)

    Pros

    Great market leading technology for Hybrid ITSM, Server, and Mobility Management. Exciting new team and great place to work.

    Cons

    Ramping back up and is going through a successful turnaround and challenging new competitors

    Advice to Management

    Continue on the current path and increase you marketing spend.


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